Reference Data Services Analyst - C09 - TAGUIG

The Reference Data Services Analyst is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

This role primarily covers APAC hours but on occasion you may be required to cover the EMEA (Europe) shift, however this would only be for a limited time.

Responsibilities:

• Remediates data in the Clients and Security Coding systems

• Performs trend analysis and identifying root causes Implementing or suggesting solutions based on the root cause analysis

• Liaises with other teams globally to ensure data quality is remediated

• Provides a high level of customer service to our internal stakeholders

• Owns ad-hoc projects from inception through to completion

• Provides tangible metrics to Management

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Managing various data remediation work streams Projects Knowledge

• Experience of maintaining client static data within a capital markets environment

• Takes ownership of allocated work and is accountable

• Able to identify, trouble shoot issues and ultimately escalate

• Financial services related qualifications

Education:

• Bachelor’s/University degree or equivalent experience preferred

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