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Salary
$14k – $32k per year (Estimated)
Location
Remote/Hybrid (Taguig, Philippines)
Seniority
Senior · 5+ years exp
Employment
Contractor
Overview
Company
Impact
Profile match
Citi is a leading global financial services company headquartered in New York City, offering a broad range of banking, investment, and wealth management services to consumers, corporations, and institutions. As one of the world's largest banking institutions, it operates across more than 160 countries and jurisdictions, serving as a critical facilitator of global commerce. Through its primary consumer division, Citibank, alongside its institutional businesses, the company provides everyday banking, credit cards, capital markets solutions, and cross-border payment infrastructure worldwide.

The Reference Data ServicesSr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

  • Exercises full leadership and supervisory responsibility over Operations Support department typically consisting of multiple teams.
  • Evaluates subordinates' performance and makes recommendations for staffing, pay increases, promotions, terminations, etc. Determines hiring to ensure adequate staffing.
  • Recommends new work procedures with broader scope of impact.
  • Deals with variable (occasionally complex) issues with substantial potential impact.
  • Directly impacts the area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning.
  • Responsible for opening and maintaining customer sub-accounts or product pricing setups, and actively ensuring that customer/product data details and settlement instructions across a variety of systems remain up to date.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

  • 5-8 years of prior operations management experience.

Education:

  • Bachelor’s/University degree or equivalent experience

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Job Family Group:

Operations - Services

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Job Family:

Reference Data Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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