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In addition, the Support Analyst will work closely with the FIX teams in CLSA Pune, Hong Kong, and the US.\nCandidates should have a solid understanding of infrastructure requirements and be able to collaborate with infrastructure teams to set up connectivity between external parties and the firm, as well as maintain FIX network relationships.\nKey Areas of Responsibilities\nProvide day-to-day operational support for High Touch and Low Touch cash equities, SWAP desk, and F&O desk.\nConduct FIX protocol testing and certification for internal systems, external clients, vendors, brokers, and market venues including lit and dark pools.\nCoordinate with infrastructure teams to establish, configure, and maintain FIX network connectivity with external parties.\nMaintain strong working relationships with brokers, vendors, exchanges, and internal stakeholders to ensure smooth FIX operations.\nProvide shift-based coverage to support Asia, US, and European markets for seamless global trading operations.\nIdentify, diagnose, and resolve connectivity and trading issues promptly to minimize impact on trading activities.\nCollaborate closely with FIX teams in Pune, Hong Kong, and the US to align processes, share knowledge, and coordinate issue resolution.\nRequirements\nBachelor’s degree in computer science, Software Engineering, or a related IT field.\nMinimum 7 years of relevant experience in FIX technology with good experience in FIX certification and FIX client onboarding.\n3-5 years of experience in a Broker / Dealer environment.\nExcellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program FIX environment.\nGood understanding of Trade Flow systems such as CONNECT< and Order Management such as Fidess, Flextrade.\nGood knowledge of exchange rules of Asian markets.\nGood understanding of Algo trading, SWAP, of SWAP, Future & Options business in a DMA & DSA FIX environment.\nExcellent communications skills and the ability to interact with Vendors and Traders.\nStrong attention to details, proactive mindset and a good team player.\nStay informed on CITIC CLSA Job Opportunities\nNot the right fit? 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