{"id":1329097,"url":"https://alion.io/job/citic-clsa-sr-support-manager-execution-services-it","title":"Sr. Support Manager, Execution Services, IT","company":{"id":2026960,"name":"CITIC CLSA","domain":"clsa.com","url":"https://alion.io/company/clsa-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":98,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":134000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1686},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DNS","optional":false},{"name":"Linux","optional":false},{"name":"Perl","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"TCP/IP","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-06-11T00:00:00Z","employer_posted_date":"2026-06-11","last_verified_at":"2026-09-28T00:56:01Z","board_verified":true,"closed_at":null,"days_open":109,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":109},"description":"Position Description\nWe are seeking a highly skilled Technical Operations caliber to ensure the smooth functioning, monitoring, and support of our institutional trading systems. This role plays a key part in maintaining system reliability, performance, and compliance for mission-critical trading platforms used by institutional clients. You will work closely with developers, traders, IT infrastructure teams, and compliance to manage the daily operations and incident response of trading environments.\nKey Areas of Responsibility\nMonitor the health and performance of institutional trading systems in real-time.\n\nProactively identify and resolve system issues before they impact trading activity.\n\nRespond to and resolve production incidents promptly, escalating to development teams when necessary.\n\nPerform root-cause analysis and implement preventative measures\n\nCoordinate and execute production deployments, patches, and upgrades with minimal downtime.\n\nWork with QA and Dev teams to validate changes before release.\n\nDevelop and maintain applications/scripts for monitoring, automation, and operational efficiency.\n\nEnsure operational activities meet regulatory requirements and internal control standards.\n\nMaintain records of incidents, changes, and operational procedures.\n\nLiaise between trading desks, technology teams, vendors, and client support teams.\n\nProvide technical training and guidance to other operational staff\n\nRequirements\nBachelor’s Degree or higher in Computer Science, Information Technology, Engineering, or related field\n\n15 years or above relevant experience with institutional trading systems and protocols (e.g., FIX protocol, market data APIs)\n\nIn-depth Equities Low Touch ExecutionManagement business knowledge\n\nDeep knowledge in low latency architecture/framework and experience in High Frequency Tradingsystem\n\nStrong experience with Linux/Unix environments.\n\nSkills in scripting languages (Python, Shell, Perl) for automation and monitoring.\n\nExperience inJava, SQL, FIX message protocol, Chronicle Queue, Linux\n\nKnowledge of networking fundamentals (TCP/IP, firewalls, VPNs, DNS).\n\nUnderstanding of relational databases (SQL) for operational queries.\n\nUnderstanding of securities brokerage workflows: order routing, execution, settlement\n\nStrong analytical and problem-solving abilities\n\nFluent in English and Mandarin (willing to travel to Shenzhen occasionally will be advantageous\n\nStay informed on CITIC CLSA Job Opportunities\nNot the right fit? You can create a job alert to receive our latest job openings that meet your interest.","description_format":"text","description_chars":2577,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Investment Banking & M&A Advisory","Online Brokerage & Trading Platforms","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-09-27T07:50:48Z"}],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.326,"p_room":0.28,"age_days":109,"expected_fill_days":31,"reasons":["conf:4","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/citic-clsa-sr-support-manager-execution-services-it","json_url":"https://alion.io/job/citic-clsa-sr-support-manager-execution-services-it.json","meta":{"generated_at":"2026-09-28T06:03:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4203,"day_limit":5000,"remaining_today":797,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}