{"id":4293047,"url":"https://alion.io/job/citizens-financial-group-citizens-teller","title":"Citizens Teller","company":{"id":65747,"name":"Citizens Financial Group","domain":"citizensbank.com","url":"https://alion.io/company/citizens-financial-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":87,"open_postings":30,"ghost_share":0.067,"stale_share":0.467,"repost_share":0.133,"time_to_fill_p50_days":3,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sylvania, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T21:46:34Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T21:27:27Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Starting Salary: $21 / hour and up\nAs a Citizens Teller - YOU make a real difference for our customers and the branch team.\nWhat you'll do\nYou’ll greet our customers in our lobbies. You’re comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You’ll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.\nWhat you'll get\nMeaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.\nCommitment to community - Give back with 8 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.\nCareer opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.\nExceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.\nRequired Qualifications\nHigh School degree or GED \nMinimum of 6 months experience processing transactions (cash and/or digital payments) \nMinimum of 1 year demonstrated customer experience, recommending and referring products and services to customers\nStrong listening and communication skills\nAbility to effectively ask questions and identify needs to enhance and develop a long-term customer relationship\nAbility to problem solve and provide solutions to customer issues\nCustomer-centric to deliver exceptional service\nComfortable with using digital technology to support the delivery of business goals\nAbility to work branch hours, which can include weekends and evenings\nQualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.\nPreferred Skills/Experience\n1 year of experience processing transactions (cash and/or digital payments) \nMotivates others, like teammates, business partners, and specialists, through collaboration\nProcess-oriented, energetic, detail-oriented and ability to multitask effectively\nHours & Work Schedule\nHours per Week: 30\nWork Schedule: Varies with branch needs and may include weekends and evenings\nPay TransparencyThe salary range for this position is $20.67 - $25.48 per hour. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.\nWe offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. 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