{"id":4188589,"url":"https://alion.io/job/citizens-financial-group-mgr-software-engineering-payments","title":"Mgr Software Engineering - Payments","company":{"id":65747,"name":"Citizens Financial Group","domain":"citizensbank.com","url":"https://alion.io/company/citizens-financial-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":90,"open_postings":29,"ghost_share":0.034,"stale_share":0.448,"repost_share":0.138,"time_to_fill_p50_days":3,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Leadership","role_family":"Leadership","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pittsburgh, United States","Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":180000,"max":231000,"currency":"USD","period":"year","gross":null,"usd_annual":231000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Angular","optional":false},{"name":"AWS","optional":false},{"name":"Bash","optional":false},{"name":"C++","optional":false},{"name":"CI/CD","optional":false},{"name":"CircleCI","optional":false},{"name":"Configuration Management","optional":false},{"name":"GCP","optional":false},{"name":"Go","optional":false},{"name":"JavaScript","optional":false},{"name":"Jenkins","optional":false},{"name":"Linux","optional":false},{"name":"Qualys Cloud Platform","optional":false},{"name":"React.js","optional":false},{"name":"Ruby","optional":false},{"name":"Scrum","optional":false},{"name":"Sonatype Nexus IQ","optional":false},{"name":"Vue.js","optional":false},{"name":"Waterfall","optional":false},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-11-12T16:20:37Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T18:55:49Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"4 Days in the office from any of our locations in Pittsburgh, PA, Johnston RI,Dallas TX, Nashville TN, Short Hills NJ, Westwood or Medford MA, Phoenix AZ and couple other locations\nResponsibilities\nAs the Manager of Software Engineering, you will serve as a key contributor and leader in the space of technological innovation. As Manager, you will combine your technical expertise and strong leadership skills to spearhead a results-driven engineering operation. The dynamic workload will encompass both attribute enhancements and cutting-edge innovations.\nThe Manager of Software Engineering will be responsible for:\nDeveloping, managing and retaining a team of highly-inquisitive technologists, offering them both mentoring and coaching.\n\nCollaborating with architects, product managers and other technical or non-technical stakeholders to define design approaches that are aligned with the customer-centric product vision.\n\nEnsuring the best engineering and documentation practices are understood and followed.\n\nCoordinating with peers within the organization to ensure seamless integration of functional workflows.\n\nEnsuring successful incremental product releases while driving to deadlines and optimizing investments. Assuring quality through efficient management of team and resources.\n\nEvaluating and limiting risk and vulnerabilities during the software development process by consistently employing industry best-practices.\n\nManage technology budget tracking, spending reviews, forecasting, timesheet approvals, and contractor and vendor tracking; oversee capacity planning, resource allocation, hiring support, skill gaps, and workload balancing.\nPartner with L2 support, infrastructure, development, and operations teams on production incident triage, issue resolution, recovery planning, and root cause analysis.\nOwning the EPP (Enterprise Platform Payments) technology roadmap and delivery plans: aligning priorities with business objectives, tracking sprint, release, and go-live milestones, coordinating cross-program dependencies, and escalating delivery risks with mitigation plans.\nServing as the primary coordination point across EPP teams, resolving blockers, coordinating implementation activities, and supporting daily issue, risk, and escalation reviews.\nPresenting bi-weekly technology updates to senior leadership on delivery health, readiness, production status, risks, budget concerns, and escalations.\nSupporting architecture and solution-design reviews and providing implementation guidance to architects and technical leads.\nManaging EPP environment availability, deployment schedules, refreshes, and conflicts across application, infrastructure, DevOps, and release-management teams.\nGoverning mock testing, SIT, QA, command-center execution, and hypercare, including test-data preparation, defect remediation, go-live checklists, and readiness assessments.\nOverseeing remediation of Qualys, Wiz, Sonatype, and Fortify findings, ensuring clear ownership, meeting compliance deadlines, and reporting status to leadership.\nRequired Qualifications \n10+ years of hands-on software development experience with a proven record of successfully developing consumer-facing, reliable and scalable products\n\n7+ years of relevant managerial experience, managing teams of technologists and engineers\n\nExcellent understanding of engineering software processes, methodologies (agile, waterfall, SCRUM and life-cycle), configuration management, release management and systems verification and test\n\nMastery of multiple programming languages, including at least one front end framework (Angular/React/Vue), such as Python3, Java, JavaScript, Ruby, Golang, C, C++, etc.\n\nAWS/AZURE/GCP experience, including managing sensitive assets\n\nBash and Linux experience\n\nExperience with CICD pipeline (CircleCI, Jenkins, or equivalent)\n\nStrong communication (both oral and written) and interpersonal skills\n\nDesired Qualifications\n5+ years of experience in the financial services industry, developing solutions for consumer banking, portfolio management, trading, compliance or wealth management\n\nUnderstanding of banking system and custodial and consumer banking operations\n\nComfortable navigating large corporate structure to ensure timely delivery of projects\n\nKnowledge of Zelle, RTP and ACH\n\nEducation and Certifications\nRequired: Bachelor's degree in Software Engineering, Computer Science, Mathematics, Engineering or related discipline\nPreferred: Master's degree in Software Engineering, Computer Science or related discipline\nPay Transparency\nThe salary range for this position is $180,000 - $231,000 per year, plus an opportunity to earn additional incentive earnings (if applicable). Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience..\nWe offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits","description_format":"text","description_chars":5271,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-11-12T18:55:49Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 180 · green card filings: 75","filings_12m":180,"filings_prev_12m":181,"green_card_filings_12m":75,"median_offered_wage_usd":136912,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":12}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":3,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-12T20:37:55Z"},"pay":{"stated_usd_annual":231000,"is_top_pay":true},"html_url":"https://alion.io/job/citizens-financial-group-mgr-software-engineering-payments","json_url":"https://alion.io/job/citizens-financial-group-mgr-software-engineering-payments.json","meta":{"generated_at":"2026-11-12T20:37:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":43595,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":65747},"rest":"https://alion.io/mcp/rest/get_company?id=65747"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcitizens-financial-group-mgr-software-engineering-payments"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcitizens-financial-group-mgr-software-engineering-payments"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcitizens-financial-group-mgr-software-engineering-payments"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/citizens-financial-group-mgr-software-engineering-payments\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcitizens-financial-group-mgr-software-engineering-payments"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4188589}},{"tool":"search_jobs","arguments":{"company":"citizensbank.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4188589},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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