{"id":3364113,"url":"https://alion.io/job/citizens-financial-group-senior-solution-engineer-agile-platforms","title":"Senior Solution Engineer - Agile Platforms","company":{"id":65747,"name":"Citizens Financial Group","domain":"citizensbank.com","url":"https://alion.io/company/citizens-financial-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":91,"open_postings":25,"ghost_share":0.04,"stale_share":0.4,"repost_share":0.12,"time_to_fill_p50_days":3,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johnston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":114000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Platform Engineering","optional":false},{"name":"JavaScript","optional":true},{"name":"Rest API","optional":true}],"status":"live","first_seen_at":"2026-10-27T17:30:37Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-05T08:18:05Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Senior Solution Engineer, Agile Platforms\nAt Citizens, we invest in the humans who build the logic, ideas, and innovations that bring new technologies to life.\nThe Senior Solution Engineer, Agile Platforms serves as a senior technical leader for the Agile Platforms ecosystem, providing deep expertise across Jira, Confluence, Targetprocess, integrations, automation, platform administration, and solution architecture. This role partners closely with Product Owners, Platform Engineers, Enterprise Architecture, and technology partners to translate business needs into scalable, secure, and sustainable technical solutions.\nThe Senior Solution Engineer combines solution design with hands on engineering and platform expertise. The role leads complex integrations and automation, establishes technical standards, guides engineering teams, and helps strengthen internal platform capabilities while reducing reliance on external vendors for technical solutioning.\nPrimary Focus Areas\nSolution Architecture and Technical Design\nIntegrations and Automation\nPlatform Administration and Access Management\nPlatform Engineering Leadership\nResponsibilities\nDefine and maintain solution architecture and technical designs for Jira, Confluence, Targetprocess, and connected platforms.\nPartner with Product Owners to understand business needs and translate requirements into scalable, sustainable technical solutions.\nLead the design and delivery of integrations, automations, and complex platform enhancements.\nProvide hands on technical leadership, mentorship, and solution guidance to the Platform Engineering Team.\nServe as a senior technical resource for complex configuration, integration, automation, administration, and troubleshooting needs.\nEstablish and maintain technical standards, engineering practices, reusable patterns, and solution design principles.\nPartner with Enterprise Architecture and technology vendors to align solutions with organizational standards and platform capabilities.\nEvaluate technical options and recommend solutions that balance business requirements, platform capabilities, security, scalability, maintainability, and operational support.\nMaintain solution architecture, integration, configuration, and other technical documentation.\nStrengthen internal engineering knowledge and capabilities to reduce dependency on external vendors for ongoing platform solutioning and support.\nAccountabilities\nTechnical direction and solution engineering for the Agile Platforms ecosystem.\nQuality, scalability, security, and sustainability of technical solutions.\nReliability of integrations, automations, and data flows.\nAdherence to architecture and engineering standards.\nTechnical solution recommendations and design decisions.\nEffective knowledge transfer and development of internal platform engineering capabilities.\nKey Deliverables\nSolution architecture and technical designs.\nIntegration and automation designs.\nTechnical standards and reusable design patterns.\nPlatform engineering recommendations.\nArchitecture, configuration, integration, and engineering documentation.\nTechnical guidance for complex platform initiatives and enhancements.\nSuccess Measures\nReliable and stable integrations and platform solutions.\nReduction in manual processes through effective automation.\nImproved platform performance, scalability, and maintainability.\nReduction in technical debt and rework.\nIncreased internal ownership of complex platform engineering and solution design.\nReduced dependency on external vendors for technical solutioning.\nPreferred Qualifications\nDeep expertise administering and configuring Jira, Confluence, Targetprocess, and associated marketplace applications.\nStrong experience with platform administration, user management, access management, and identity integration, including onboarding, provisioning, and access control processes.\nAdvanced scripting experience using JavaScript, JSON, REST APIs, ScriptRunner, automation frameworks, and data transformation techniques.\nDemonstrated ability to interpret API documentation, configure integrations, troubleshoot API interactions, and enable complex business use cases across multiple platforms.\nExperience designing, implementing, and supporting enterprise integrations, automations, and data flows.\nStrong understanding of SaaS platform architecture, security, scalability, and maintainability considerations.\nAbility to translate complex business requirements into practical technical designs and engineering solutions.\nExperience providing technical leadership, mentorship, and solution guidance to engineers and technical teams.\nAbility to effectively partner with vendors and support organizations, ask probing questions, diagnose complex technical challenges, and drive issues through resolution.\nFamiliarity with Agile delivery frameworks and product centric operating models.\nStrong communication, facilitation, documentation, and stakeholder management skills.\nPositioning Within the Organization\nThe Senior Solution Engineer serves as a senior technical counterpart to the Product Owners.\nProduct Owners define business needs, priorities, and desired outcomes.\nThe Senior Solution Engineer translates those needs into solution approaches, technical designs, integration strategies, and implementation recommendations.\nThe Platform Engineering Team delivers and supports platform solutions, with the Senior Solution Engineer providing hands on expertise and technical guidance for complex work.\nEnterprise Architecture provides consultative guidance and alignment with enterprise standards.\nThe Senior Solution Engineer operates as both a senior technical leader and active contributor, remaining hands on with complex platform solutions, integrations, automation, administration, and technical problem solving.\nPay Transparency\nThe salary range for this position is $114,000 to $120,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience.\nBenefits\nComprehensive benefits include medical, dental, and vision coverage, retirement plans, parental leave, flexible work arrangements, education reimbursement, wellness programs, and generous paid time off exceeding local requirements.\nCitizens Benefits Overview\nFor an overview of our benefits, visit our Careers site - https://jobs.citizensbank.com/benefits.","description_format":"text","description_chars":6458,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave","Retirement plans","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-10-27T22:20:45Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 180 · green card filings: 75","filings_12m":180,"filings_prev_12m":181,"green_card_filings_12m":75,"median_offered_wage_usd":136912,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":8}],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.622,"p_room":0.35,"age_days":8,"expected_fill_days":3,"reasons":["conf:3","velocity","win:tail","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":false},"html_url":"https://alion.io/job/citizens-financial-group-senior-solution-engineer-agile-platforms","json_url":"https://alion.io/job/citizens-financial-group-senior-solution-engineer-agile-platforms.json","meta":{"generated_at":"2026-11-05T14:04:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18112,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":65747},"rest":"https://alion.io/mcp/rest/get_company?id=65747"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcitizens-financial-group-senior-solution-engineer-agile-platforms"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcitizens-financial-group-senior-solution-engineer-agile-platforms"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcitizens-financial-group-senior-solution-engineer-agile-platforms"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/citizens-financial-group-senior-solution-engineer-agile-platforms\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcitizens-financial-group-senior-solution-engineer-agile-platforms"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3364113}},{"tool":"search_jobs","arguments":{"company":"citizensbank.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3364113},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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