Supervisor, Solid Waste Services

Job Summary

Service Area: Public Services Department: Operations Work Location: Operations, 45 Municipal Work Mode: Hybrid Job Type and Duration: Permanent, Full Time Vacancy Position Availability: 1 existing vacant position Salary Range: $86,457.28 - $108,071.60Affiliation: Non-Union Posting Period: September 9, 2026 to September 24, 2026 11:59 p.m.

When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment. As a single tier municipality, we offer a variety of occupations and career specialities within our organization. Guided by the goals and objectives of the Future Guelph: Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

What we offer

We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

• Paid vacation days, increasing with years of service
• Paid personal days;
• Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
• Extended health and dental benefits, including Health Care Spending Account;
• Employee and Family Assistance Program;
• Parental leave top up program;
• Learning and development opportunities including tuition assistance
• Employee recognition programs.

Position Overview

Resumes are being accepted for the position of Supervisor, Solid Waste Services within the Operations Department. Your knowledge of trucks, heavy equipment, safety legislation, staff and route scheduling will ensure effective and efficient supervision of Residential Collection, Logistics and Site Operations Staff. Reporting to the Manager, Logistics & Site Operations, the ideal candidate will have a focus on safety, quality customer service and continuous improvement processes. Guided by the goals and objectives of City of Guelph Corporate Strategic Plan and committed to the Corporate Values of integrity, service inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

Key duties and responsibilities

• Provides visible and positive leadership to staff consistent with the commitments of the City’s Leadership Charter, develop and nurture a work environment that is inclusive, respectful and motivating for staff.
• Motivate, encourage, and empower the performance of the Solid Waste Services staff to ensure that this section is performing as safely and effectively as possible.
• Perform all work in accordance with the Occupational Health and Safety Act Section 27, Duties of a Supervisor and ensure all Site and Collections Staff perform their work in accordance with Section 28 Duties of a Worker.
• Directly supervise the Residential Collections, Logistics, or Site Operations team while providing support to the 2 other supervisors as required. Ensure proper hiring practices and work scheduling and routing for employees; also ensure orientation, job training as required, performance feedback through performance audits, counseling and career development for employees.
• Establish policies, operating procedures, work methods and standards for the Work Area and section; monitor the section’s operating performance against established targets (KPI’s) and initiate corrective action as required.
• Ensure that compliance with all regulatory requirements, policies, and procedures (through audits, inspections and corrective action) is maintained and issues raised are expeditiously tended to.
• Maintain up-to-date thorough knowledge of existing applicable legislation, guidelines, regulations and policies
• Provide effective training and supervision to all staff and contractors on site policies, procedures, and regulatory requirements.
• Act as the Solid Waste Resources contact for Ministry of Labour, Ministry of the Environment, Ministry of Transportation and other ministries, as may be required.
• Continuously research industry best practices, develop, recommend and implement new strategies.
• Monitor and assist with budget preparation for related operation budgets, capital forecast budget(s).
• Participates as member of Solid Waste Resources Leadership Team.
• Perform other related duties as assigned.

Qualifications and requirements

• Considerable experience related to the duties listed above, normally acquired through the completion of post-secondary education in Environmental Science, Business Administration, Economics, Logistics or related discipline and considerable experience in the solid waste industry with responsibility and knowledge for residential waste collection, site operations or another industry with responsibility for daily waste pickup/delivery/routing and/or waste site management with a fleet of vehicles and equipment. Candidates with an equivalent combination of education and experience may be considered.
• Experience motivating, training, and supervising unionized staff in a customer service oriented, politically sensitive environment.
• Excellent organizational skills with the ability to manage multiple assignments in order to meet deadlines in a very demanding environment.
• Excellent communications skills with the ability to communicate with all levels of staff, stakeholders and the general public.
• Experience with Microsoft Office (Word, Excel and PowerPoint) and mapping systems such as ARC View, scale software such as Paradigm
• Excellent customer service skills with the ability to resolve customer concerns and issues.
• A team player with excellent interpersonal skills to be able to deal with sensitive issues.
• Knowledge of applicable waste management legislation and regulatory/safety compliance and the ability to research and stay up-to-date with new legislation.
• Must possess a valid G driver’s licence and have a good driving record. Successful candidates will be required to provide a current driver’s abstract prior to their start date to confirm their license is held in good standing and that it has not been suspended or revoked under the Highway Traffic Act (HTA) or Criminal Code of Canada in the last 3 years. The City of Guelph will take into consideration the number of demerit points and/or nature of the infractions to determine if it meets our requirements.
• A DZ or higher license would be considered an asset.
• Transportation related safety courses would also be considered an asset.

Notes Applicants are required to demonstrate in their application that their qualifications match those specified in the job posting. Assessments used will be based on the duties and qualifications listed on the job posting and may include an interview, written and/or practical tests and reference checking.

Hours of work Monday to Friday 7 hours per day between the hours of 6 am to 4:45 pm. On a rotational basis on call work, Saturday work to cover shifts from holidays and other leadership coverage.

How to apply Click "Apply Now" on the top right hand side of your screen by September 24, 2026.

Hiring Process Transparency The City of Guelph is committed to fair and transparent recruitment practices. Candidates who participate in an interview for this position will be notified of the hiring decision within 45 days of their interview. Notifications will be provided in writing, or through technology.

Commitment to Diversity & Accessibility The City of Guelph is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where employees feel welcome, valued and engaged. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All employment practices are solely based on individual merit, qualifications, and organization's needs at the time. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to working with and providing reasonable accommodation for qualified individuals in our job application procedures. If you need an accommodation in order to participate in the hiring process, you may contact us to make your needs known in advance.

Privacy Notice Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.