SECTION SUPERVISOR
APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE
The Medical Assistance Program (MAP) administers public health insurance programs, including Medicaid, for the City of New York. Applying individuals and families are approved for eligibility against applicable Federal and State guidelines. Those found to be eligible can use coverage provided to access doctors, medication and other health care services at little or no cost.
OMR is primarily responsible for handling renewal processing for DAB and Non-DAB populations, covering categories such as Disabled Adult Children (DAC), Medicare Savings Program (MSP), Working Disabled, Dialysis, and Waiver Services. Key tasks include analyzing renewals and supporting documents, performing budget calculations, securing clearances, resolving resource matches, and initiating case actions through EDITS, WMS, eMedNY, and utilizing HRA OneViewer.
The Medical Assistance Program (MAP) is recruiting for one (1) Principal Administrative Associate, Level II to function as a Section Supervisor, in MAP’s Office of Mail Renewal (OMR) unit who will:
- Responsible for the supervision of several units, comprised of PAA Is, Eligibility Specialists and Clerical Associates involved in the processing of Medicaid eligibility applications.
- Responsible for the review of the very difficult or highly unusual cases.
- Monitor and maintain control of subordinate’s performance and activities geared to promote quality of service.
- Assist in the preparation and submission of statistical data and special reports as required.
- Conduct Staff training to ensure that eligibility determinations are consistent with applicable laws and regulations.
- Conduct and participate in the unit’s staff meetings with a view toward informing staff of new policies and changes in regulations to provide for efficient functioning.
- Participate in conferences with immediate supervisor regarding the functioning of the units and make recommendations for improvements.
Hours/Shift: 9AM - 5PM (FLEX)
PRINCIPAL ADMINISTRATIVE ASSOC - 10124
1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.