{"id":3102246,"url":"https://alion.io/job/city-year-operations-manager","title":"Operations Manager","company":{"id":1787547,"name":"City Year","domain":"cityyear.org","url":"https://alion.io/company/cityyear","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Detroit, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-10-21T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-29T02:04:34Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Application Instructions\nClick Apply to submit your online application. Please attach a resume and thoughtful cover letter on the \"My Experience\" page in the \"Resume/CV\" field.\nActive City Year Staff members must login to Workday to apply internally.\nNumber of Positions: 1Work Location: Hybrid On-Site/RemotePosition Overview\nThe Operations Manager ensures the efficient day-to-day operations of City Year Detroit, overseeing site finances, purchasing, technology, equipment, facilities, safety, and logistical support. This hands-on role is responsible for maintaining effective operational systems, managing resources, supporting staff and AmeriCorps members, and ensuring that administrative processes run smoothly. The ideal candidate is highly organized, proactive, detail-oriented, and solutions-focused, with a strong commitment to collaboration and continuous improvement. The position requires four days per week on-site at the City Year Detroit office and/or partner schools and one remote work day, with regular responsibility for moving and transporting supplies and equipment.Job Description\nPosition Type: Full-Time\nSalary Range: $50,000-$60,000 commensurate with experience\nWork Schedule: Four days on-site (City Year Detroit office and/or partner schools); one remote work day\nPosition Overview\nCity Year Detroit seeks a highly organized, resourceful, and proactive Operations Manager to oversee the systems, resources, and processes that support our staff and AmeriCorps members.\nThe Operations Manager plays a critical role in ensuring that City Year Detroit operates efficiently, responsibly, and collaboratively. This position is responsible for managing site financial processes, purchasing, technology, equipment, facilities, safety, and day-to-day operational support.\nThe ideal candidate is both a strong systems thinker and a hands-on problem solver-someone who enjoys creating efficient processes but is equally willing to roll up their sleeves to organize supplies, troubleshoot equipment, prepare materials, and solve unexpected problems.\nSuccess in this role requires exceptional follow-through, attention to detail, proactive communication, and the ability to manage multiple priorities while anticipating the needs of colleagues across departments.\nKey Responsibilities\nFinancial Operations & Purchasing\nManage site purchasing and corporate accounts, including Bank of America purchasing cards, Amazon, UPS, and FedEx.\nOversee purchasing-card transaction verification, receipt collection, and compliance with City Year financial policies.\nManage accounts payable processes, including vendor setup, invoice submission, payment tracking, and vendor communication.\nEnsure invoices, receipts, and financial documentation are submitted accurately and on time.\nCoordinate purchasing of office supplies, program materials, and other approved resources.\nSupport Impact Managers and school teams with budget tracking and purchasing processes.\nProvide accurate spending information and reports to site leadership.\nSupport the Development team with documentation related to restricted funding expenditures.\nDevelop and maintain efficient purchasing, request, and expense-tracking systems.\nParticipate in national finance meetings and communicate relevant policy updates to staff.\nSupport staff onboarding and annual training related to financial processes and policies.\nAssist the Executive Director with reimbursement processing.\nTechnology & Equipment Management\nServe as City Year Detroit's primary point of contact for site technology needs, coordinating with national IT support.\nManage inventory, assignment, maintenance, and collection of laptops, mobility kits, accessories, and other technology equipment.\nProvide frontline troubleshooting for staff and AmeriCorps members, escalating complex issues to national IT support as needed.\nCoordinate the preparation, distribution, replacement, and collection of AmeriCorps member technology.\nSupport technology needs at partner schools, including laptops, printers, portable Wi-Fi devices, and connectivity issues.\nMaintain accurate equipment checkout records and asset-management systems.\nSupport staff in using organizational technology platforms, including Microsoft Teams, Outlook, SharePoint, and City Year internal systems.\nCommunicate technology updates, outages, and system changes to staff.\nIdentify opportunities to improve technology systems, processes, and user experience.\nSite Operations, Facilities & Safety\nSupport the daily operations of City Year Detroit's office and shared workspaces.\nCoordinate with building management and service providers regarding maintenance, cleaning, security, and facilities needs.\nMaintain organized, functional, and appropriately stocked office spaces, storage areas, and supply closets.\nManage office keys, access procedures, and related inventory.\nMaintain first-aid kits, safety supplies, and required workplace postings.\nSupport office safety and security procedures.\nCoordinate ordering, receiving, organizing, and distribution of office and program supplies.\nProvide logistical and technology support for meetings, trainings, board meetings, and other events hosted in City Year spaces.\nSupport operational components of staff onboarding and offboarding.\nMaintain site operations procedures and documentation.\nAmeriCorps Member Operations & Logistics\nCoordinate annual uniform ordering, inventory, embroidery, storage, and distribution.\nMaintain accurate uniform inventories and anticipate seasonal ordering needs.\nPrepare and distribute uniforms, equipment, and supplies during AmeriCorps member onboarding.\nCoordinate collection and reconciliation of equipment during member offboarding.\nSupport the Impact team with ordering and distributing AmeriCorps member and school-team supplies.\nCoordinate with Impact Managers to identify and resolve school-site equipment and technology needs.\nAdminister approved meal credits and related logistical resources.\nSupport the booking, purchasing, and logistical arrangements for approved team days, trainings, service activities, and other AmeriCorps events.\nPlan proactively for major operational milestones, including Corps onboarding, Start of Year, and End of Year.\nOperational Systems & Continuous Improvement\nDevelop, document, and maintain efficient systems for operational requests, purchasing, inventory, and resource management.\nMaintain organized records and tracking tools for recurring responsibilities, deadlines, and outstanding requests.\nIdentify opportunities to streamline processes, improve communication, and reduce unnecessary administrative work.\nCollaborate across departments to understand operational needs and establish clear processes for requesting support.\nAnticipate upcoming deadlines, seasonal demands, and potential operational challenges.\nCommunicate progress, priorities, and potential delays to supervisors and stakeholders in a timely manner.\nIdentify problems, recommend solutions, and escalate issues appropriately before they affect organizational operations.\nTake ownership of assigned responsibilities from initial request through successful completion.\nRequired Qualifications\nDemonstrated experience in operations, administration, office management, finance administration, logistics, or a related field.\nStrong organizational skills and the ability to manage multiple projects, deadlines, and competing priorities.\nExcellent attention to detail and commitment to accuracy.\nDemonstrated ability to take initiative, solve problems independently, and follow tasks through to completion.\nStrong written and verbal communication skills.\nExperience managing purchasing, invoices, expense tracking, or similar financial processes.\nComfort troubleshooting common workplace technology issues and learning new systems.\nProficiency with Microsoft Office applications, including Outlook, Excel, Teams, and SharePoint, or comparable platforms.\nAbility to collaborate effectively with colleagues across departments and levels of an organization.\nCommitment to City Year's mission, values, and service to students and communities.\nPreferred Qualifications\nExperience working in a nonprofit, education, national service, or mission-driven organization.\nExperience with Workday or similar financial management systems.\nExperience with inventory management, asset tracking, or equipment distribution.\nFamiliarity with purchasing-card administration and vendor management.\nExperience supporting multiple locations or school-based teams.\nExperience developing or improving operational processes and systems.\nWork Environment & Physical Requirements\nThis is a hands-on, primarily on-site position. The Operations Manager is expected to work four days per week on-site at the City Year Detroit office and/or partner school locations, with one remote work day per week, subject to organizational and operational needs.\nThe role requires regular movement throughout office, storage, and school-site environments. Responsibilities include receiving, organizing, packing, lifting, carrying, moving, and transporting technology, uniforms, supplies, and other equipment between locations.\nThe position may involve periods of standing, walking, setting up meeting spaces, and organizing or moving materials. Reasonable accommodations will be provided in accordance with applicable law.\nWhat Success Looks Like\nA successful Operations Manager ensures that City Year Detroit's daily operations run smoothly, financial processes are accurate and timely, and staff and AmeriCorps members have the resources they need to succeed.\nThis individual creates dependable systems, maintains organized and accurate records, communicates proactively, and consistently follows through on responsibilities. They anticipate needs rather than simply react to problems, work collaboratively across departments, and help create an efficient, responsive, and well-supported working environment.\nAbove all, the Operations Manager understands that strong operations are essential to City Year Detroit's ability to deliver meaningful service to students and schools.\nBenefits\nFull-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.\nEmployment at City Year is at-will.\nCity Year does not sponsor work authorization visas.","description_format":"text","description_chars":10856,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-22T17:51:13Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.805,"p_room":0.945,"age_days":8,"expected_fill_days":21,"reasons":["conf:3","win:mid"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/city-year-operations-manager","json_url":"https://alion.io/job/city-year-operations-manager.json","meta":{"generated_at":"2026-10-29T09:50:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14907,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1787547},"rest":"https://alion.io/mcp/rest/get_company?id=1787547"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcity-year-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcity-year-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcity-year-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/city-year-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcity-year-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3102246}},{"tool":"search_jobs","arguments":{"company":"cityyear.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3102246},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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