{"id":1331555,"url":"https://alion.io/job/cityflo-associate-route-operations","title":"Associate - Route Operations","company":{"id":3785701,"name":"Cityflo","domain":"cityflo.com","url":"https://alion.io/company/logo-38","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Thane, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-05-13T12:38:48Z","employer_posted_date":"2026-05-13","last_verified_at":"2026-10-27T13:25:56Z","board_verified":true,"closed_at":null,"days_open":167,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":166},"description":"Associate - Route Operations\nLocations: Mumbai\nAbout Cityflo\nCityflo is a daily commute company that provides a comfortable, stress-free travel experience for corporate professionals, as an alternative to driving. With premium buses, a simple app and caring customer service, our passengers get the luxury of time in their busy schedules - where they can read their book, watch Netflix, nap or simply soak in the view of the city. We’re bringing joy back to commuting, and turning around urban traffic woes in a big way.\nToday, Cityflo operates a fleet of nearly 1,200 buses across six cities - Mumbai, Delhi, Kolkata, Hyderabad, Pune and Chennai - running large-scale, reliable transportation programs every single day. Cityflo is well-funded by prominent VCs - India Quotient and Lightbox Ventures.\nWebsite: https://www.cityflo.com/\nApp: https://bnc.lt/cityflo/\nBlog: https://blog.cityflo.com/\nOur journey through Covid: https://bit.ly/3wBiSZx\nRole Overview\nAs an Associate - Route Operations, you'll play a critical role in ensuring Cityflo's daily operations run seamlessly. From coordinating bus deployments and managing driver availability to monitoring live operations and resolving on-ground challenges, you'll be at the heart of our service delivery. Your efforts will directly contribute to delivering a safe, punctual, and exceptional commuting experience for thousands of customers every day.\nWhat You'll Do\nManage Daily Route Operations\nCoordinate with drivers and operators to ensure timely bus deployment and smooth execution of daily schedules.\nEnsure route-wise availability of buses for all planned trips.\nAllocate buses efficiently while minimizing operational disruptions.\nMonitor Live Operations\nTrack buses in real time and proactively address delays, breakdowns, diversions, or other operational challenges.\nEnsure buses adhere to scheduled departure and arrival timelines.\nCoordinate with internal teams and vendors to resolve issues quickly and minimize customer impact.\nDriver & Vendor Coordination\nMaintain regular communication with drivers to ensure punctuality, discipline, and route compliance.\nSupport driver onboarding and provide guidance on routes and operational processes.\nWork closely with fleet vendors to ensure vehicle readiness, quality, and availability.\nDrive Operational Excellence\nEnsure buses meet safety, cleanliness, and quality standards before deployment.\nMaintain accurate operational records and reports.\nIdentify process improvement opportunities and leverage technology and AI-powered tools to improve operational efficiency and productivity.\nCollaborate with cross-functional teams to ensure seamless execution of daily operations.\nWhat We're Looking For\nGood knowledge of Mumbai's roads, routes, and key locations.\nBasic proficiency in Microsoft Excel and other computer applications.\nStrong coordination, communication, and problem-solving skills.\nAbility to make quick decisions in a fast-paced operational environment.\nA proactive mindset with a strong sense of ownership and accountability.\nWillingness to learn and adapt to technology and AI-powered tools used in operations.\nPrior experience in operations, logistics, transportation, or field coordination is preferred. Freshers with the right attitude are also encouraged to apply.\nWhy Join Cityflo?\nBe part of one of India's fastest-growing mobility company.\nGain hands-on experience in transportation and operations management.\nWork with technology-driven processes and AI-powered tools that enable smarter operations.\nLearn from experienced leaders in mobility and logistics.\nGrow your career through continuous learning and internal opportunities.\nMake a tangible impact by ensuring thousands of commuters enjoy a safe, reliable, and punctual journey every day.\nReady to Keep Mumbai Moving?\nIf you're passionate about operations, problem-solving, and making things happen on the ground, we'd love to hear from you. Send your resume to Ashwini Mahadik and become a part of Cityflo's journey. Know someone who'd be a great fit? Share this opportunity with them!","description_format":"text","description_chars":4077,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport","Smart Mobility"],"lifecycle":[{"event":"open","at":"2026-09-27T10:08:38Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.18,"p_room":0.28,"age_days":166,"expected_fill_days":23,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/cityflo-associate-route-operations","json_url":"https://alion.io/job/cityflo-associate-route-operations.json","meta":{"generated_at":"2026-10-27T18:12:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8067,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3785701},"rest":"https://alion.io/mcp/rest/get_company?id=3785701"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcityflo-associate-route-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcityflo-associate-route-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcityflo-associate-route-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cityflo-associate-route-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcityflo-associate-route-operations"}]}