{"id":1772375,"url":"https://alion.io/job/citylodgehotels-information-security-analyst","title":"Information Security Analyst","company":{"id":2539688,"name":"City Lodge Hotels","domain":"citylodgehotels.com","url":"https://alion.io/company/citylodgehotels","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Security","role_family":"Security","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":["ZA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":44000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":774},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"GDPR","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Office","optional":false},{"name":"PCI DSS","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-09T07:30:53Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-22T05:33:05Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"Position Detail\nOverall Purpose of the Job\nSupports the IT functionality of all business units and hotels by providing all internal users with secure solutions to their IT needs. Troubleshoots security issues and identifies security trends so as to ensure ongoing up time of systems. Provides insights into future security trends.\nEducation (Formal Qualification Required)\nMinimum\nGrade 12.\nNational Diploma: IT.\nN+.\nMCSA: Windows 10 and above.\nITIL Foundations v4.\nSecurity +.\nMicrosoft 365: Modern Desktop Administrator Associate.\nComputer literacy is essential particularly with proficiency in Microsoft Office Suite.\nAdvantageous\nCEH.\nLegal Requirements (e.g. Driver’s License, etc.)\nValid driver’s license.\nExperience (Minimum Experience Required - Number of years)\nMinimum\nIncumbent must have at least 4 years' experience in Incident Response, Intrusion Prevention, Cyber Security Techniques, Advanced Server, Advanced Network Support WAN and LAN, Operating Systems, Advanced Azure Support and Virtualisation.\nAdvantageous\nIT experience in hospitality or related industry.\nPeople\nMay hire new employees when authorised to do so up to the level of Information Systems Support Officer (Security).\nIs required to issue verbal/written warnings when necessary and in the event of company policy having been violated. After consultation with the Divisional Director: IT | Group IT Manager and the Divisional Director: HR | Group HR Manager, may terminate contracts of employment, where necessary and in the event of company policy having been gravely violated.\nFinance\nThe job requires the handling of money and the authorisation to dispense and deposit company funds and is therefore subject to a fraud and credit check.\nOccasional Duties\nCarry out any duties as may be requested by the Divisional Director: IT and in line with expertise and role.\nSpecial Conditions\nMay be required to work on a standby basis after hours, as per rotation schedule.\nMay be required to be available 24/7 for emergencies.\nOwn transport.\nThis job requires prolonged sitting, maintaining a static posture, performing repetitive movements, undertaking manual handling that may involve awkward postures, managing visual strain, and coping with exposure to psychosocial and cognitive stressors.\nCompetencies (Knowledge, Skills and Behavioural Attributes)\nKnowledge\nPenetration testing\nActive Directory\nScripting\nAzure Cloud and Hybrid\nEmail Security and Spam Filters\nData handling and Encryption\nVoice\nNetworks - routing and switching\nVirtualisation\nAntivirus and EDR\nPatch management\nImmutable Backups\nSecure Certificates\nVulnerability Assessment\nSkills\nTime management\nVerbal and written communication\nTroubleshooting/problem solving\nRelationship management\nCognitive (Memory/Insight/ Conceptualisation)\nPlanning\nClerical (documentation)\nAttention to detail\nCritical and creative thinking\nLearning agility\nBehavioural Attributes\nCustomer centric\nPerseverance\nSelf-starter\nCollaborative\nStress tolerant and resilient\nResults orientated\nAccountable\nPosition Requirements\nDetailed Description / Output\nFinds and supplies secure solutions to issues in an effective and efficient manner.\nContributes necessary information for budgets.\nContributes to cost savings drive by the division.\nMonitors and reports on the entire estate to ensure everything is secured correctly by attending to:\nAwareness Training\nPCIDSS Assessments\nGDPR/POPI Assessments\nPenetration Testing\nVulnerability and Patch Management\nIncident Response\nConfigures and maintains all deployed hardware to the required security standards considering the current functionality of the hardware and the capacity of the hardware measured against the needs of the business.\nMaintains software deployed on the hardware and networks. This includes operating systems and various other operational tools (such as backup tools, monitoring tools and security tools) and business and core CLH systems.\nEnsure that the WAN and LAN are correctly secured\nBuilds and maintains relationship with 3rdparty suppliers.\nManages escalations.\nMaintains security on all software applications and hardware devices and assists with the deployment of new or existing systems.\nAttends to security incidents.\nMonitors the strict adheres of the IT team and users to IT security requirements.\nAdministers the change management process in a manner that ensures changes or new implementations do not affect business efficiency and continuity.\nDevises and maintains the necessary DR policies, plans and procedures.\nManages the applicable DR solutions in place.\nTests DR solutions, processes and procedures and reports on these, as well as on all other DR related activities.\nDevelops, implements and maintains IT security policies and procedures. \nBe on the lookout for and be aware of any enhancements that could improve the security of the group’s infrastructure and to communicate such to the group.\nMaintains any differentiation, should it exist or be required, between the brands in relation to the applicable hardware/software authorised for use in those brands.\nProvides support to first line technicians on the more technical software, hardware, network and security related queries and resolve these within the agreed Service Level Agreements (SLAs).\nProvides incident management, problem management, event management, availability management, asset and configuration management and capacity management.\nSupports projects related to the deployment or upgrade of IT hardware, networks and software.\nAssists with testing of new and existing systems prior to deployment.\nProvides 24/7 support to the business to eliminate any system down time.\nCommunicates effectively and timeously with different business units, suppliers and CLH IT.\nBuilds and maintains relationships with key stakeholders which includes the different business units, suppliers, CLH IT and 3rdparty vendors.\nParticipates in personal development activities to learn/enhance skillset.\nParticipates in and manages ITs human resources function in accordance with the company’s human resource policies.\nConducts/participates all legislative and operational training in line with group requirements and/or training department directives.\nAchieves and maintains good working relationships and cooperation with IT employees and company colleagues.\nIn liaison with the training department of the HR division, provides users accessing core business applications with sufficient training and reference material in line with CLH policies and standard operating 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