{"id":939095,"url":"https://alion.io/job/cityswift-account-manager","title":"Account Manager","company":{"id":674088,"name":"CitySwift","domain":"cityswift.com","url":"https://alion.io/company/cityswift","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-26T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":["GB","IE"],"hiring_countries_total":2,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":108000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1172},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-21T10:27:27Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-09-27T00:13:24Z","board_verified":true,"closed_at":null,"days_open":67,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":67},"description":"About CitySwift\nAs the world's leading intelligent data platform for public transport, CitySwift powers data-driven decision making for some of the largest transport networks across the globe. Backed by over €15 million in venture capital funding and a partner list that includes the world's largest public transportation operators and government authorities, such as National Express, Go-Ahead Group, Transport for London and many more. CitySwift is in accelerated growth mode with 200% YOY revenue growth in 2024.\nCitySwift’s mission is to increase the adoption of sustainable public transportation usage around the world - our platform currently optimises over 3 billion passenger journeys annually, and our target is to reach over 10 billion by 2026.\nAt CitySwift, you’ll get the opportunity to take ownership, deliver measurable impact and develop professionally - reshape the future of public transport by accelerating CitySwift’s growth!\nRole Overview:\nAs an Account Manager at CitySwift, you will manage the full commercial relationship with a portfolio of enterprise transport authorities and operators, taking ownership of the sales cycle from pipeline generation through to contract award, expansion and renewal.\nYou will combine deep industry knowledge with strong stakeholder management to position CitySwift as a trusted strategic partner to transport authorities, local government organisations and transport operators. Success in this role requires the ability to navigate complex public sector environments, engage with multiple decision-makers and align commercial opportunities with broader transport policy, operational and passenger outcomes.\nThis is a role for a commercially driven, highly credible individual who can confidently engage technical, operational and executive stakeholders, while building long-term partnerships with some of the UK's largest and most influential transport organisations.\nKey Responsibilities:\nManage the end-to-end sales cycle from pipeline generation to contract award, expansion and renewal, maintaining accurate forecasting and activity tracking in CRM\nDevelop and execute account strategies for enterprise transport authorities, local authorities, combined authorities and transport operators across the UK and Ireland\nBuild relationships with a broad range of stakeholders, including transport planners, operations teams, procurement teams, senior leadership and executive decision-makers\nNavigate public sector procurement processes, frameworks and governance structures to drive successful commercial outcomes\nBuild a deep understanding of the public transport sector, CitySwift's suite of solutions and key market trends impacting transport authorities and operators\nCreate and nurture long-term partnerships with executive and operational stakeholders, influencing through thought leadership, industry best practice and product expertise\nRepresent CitySwift at industry events, conferences and transport authority forums, strengthening our market presence and industry relationships\nSupport CitySwift's broader commercial development by sharing market intelligence and customer feedback with Product, Engineering and Customer Success teams\nQualifications, skills & experience:\n3+ years of experience in enterprise B2B SaaS sales, with experience selling complex transport solutions to public sector organisations, transport authorities or other enterprise customers\nDemonstrated experience engaging and influencing stakeholders across local government, transport authorities or similarly complex organisations\nStrong understanding of public sector procurement processes, frameworks and governance structures within the UK market\nComfortable leading detailed technical, operational and commercial conversations, with excellent written and verbal communication skills\nProven ability to build relationships with senior decision-makers, including Directors, Heads of Service and C-suite stakeholders\nHigh agency and accountability, with the ability to manage multiple complex opportunities simultaneously and deliver against revenue targets\nHighly organised and disciplined in CRM management, account planning and forecasting\nWe value, recognise and reward our people:\nCompetitive market salary\nHealth and Life Insurance and matched pension schemes\n25 days annual leave, with additional company days off throughout the year\nFlexible working hours and hybrid/remote working opportunities including a Work Abroad Programme\nPaid Sick, Maternity and Paternity benefits\nEmployee Assistance Programme (EAP), mental health and wellbeing supports\nEmployee referral program with opportunity to earn up to 4,000 per referral\nAnnual Service recognition benefits (Additional Annual leave and pension contributions)","description_format":"text","description_chars":4761,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Life insurance"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"},{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Government","Public Transport","Smart Mobility"],"lifecycle":[{"event":"open","at":"2026-09-15T16:12:49Z"}],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.332,"p_room":0.44,"age_days":66,"expected_fill_days":64,"reasons":["conf:9","win:tail","crowd:"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/cityswift-account-manager","json_url":"https://alion.io/job/cityswift-account-manager.json","meta":{"generated_at":"2026-09-27T05:21:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4688,"day_limit":5000,"remaining_today":312,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}