{"id":2409578,"url":"https://alion.io/job/cityyear-impact-director","title":"Impact Director","company":{"id":1787547,"name":"City Year","domain":"cityyear.org","url":"https://alion.io/company/cityyear","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Orlando, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":65000,"currency":"USD","period":"year","gross":null,"usd_annual":65000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-20T00:00:00Z","employer_posted_date":"2026-08-20","last_verified_at":"2026-10-15T06:44:15Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":57},"description":"Application Instructions\nClick Apply to submit your online application. Please attach a resume and thoughtful cover letter on the \"My Experience\" page in the \"Resume/CV\" field.\nActive City Year Staff members must login to Workday to apply internally.\nNumber of Positions: 1Work Location: 100% On-SitePosition Overview\nThe Impact Director (ID) is responsible for the overall management of the day-to-day programmatic operations, ensuring the achievement of City Year’s mission and overall service excellence through the successful implementation of the Whole School Whole Child service model by managing and developing Impact Managers and corps members to build and cultivate strong school partnerships and developing a group of committed, idealistic leaders and school practitioners; the successful completion of transformational physical service days and volunteer engagement; and ensuring an impactful and inspirational corps experience as well as corps member development. Impact Directors supervise Impact Managers, oversee the members in their program, ensure a strong service impact, create opportunities for engaging outside volunteers/visitors, foster opportunities for member development and support the overall efforts of City Year’s mission statement.Job Description\nPosition Overview\nReporting to the Managing Director of Impact (MDI), the Impact Director (ID) is responsible for collaborating with the Director of Service and Learning (DSL) and Impact Managers (IM) to support the implementation of the Whole School Whole Child model within the Impact Department, as well as, helping to develop and implement City Year Orlando’s educational partnerships, vision, and measurable impact.\nThe ID will work closely with the Director of Service and Learning to train, implement, and evaluate outcomes of the strategic education plan, WSWC model, Early Warning Indicator meetings, collection and collation of student level data, and ensure that all AmeriCorps, City Year, and school district site education goals are met.\nThe ID will ensure the implementation of WSWC with fidelity to the model. This role will also directly serve as Impact Manager for one or more district schools, managing their assigned school’s Student Success Coaches (SSC). Additionally, the ID will serve on the Impact Leadership Team (ILT), as well as, help to support site-wide initiatives and projects.\nResponsibilities\nPrimary responsibilities for this role include Impact Department implementation of WSWC, maintaining positive relationships with school-level staff, data access and district agreements, evaluation, adhering to the Impact Department budget management, and SSC learning and development. The ID will uphold program and service-based operating policies and procedures consistent with the organization’s culture and desired results.\nPrimary responsibilities include ensuring a high level of quality, detail, and measurable impact with students off-track from high school graduation. The ID works with the MDI to identify and communicate City Year Orlando’s long-term impact strategy in order to achieve long-term impact goals. This includes developing education partnerships and maintaining sustainable district relationships.\nThe ID is responsible for routine communication to key stakeholders supporting the mission, such as with Volunteer Florida. The ID will work closely with the Impact Leadership Team to make sure the message and implementation of service are aligned (especially the weekly/bi-weekly Early Warning Indicator meetings).\nBUILD CONDITIONS FOR SUCCESS IN SCHOOL(S) \nFor the school(s) directly managed by the Impact Director, the ID will build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. The ID manages implementation of partnership agreement between the school and City Year Orlando. They ensure the necessary conditions and resources are in place for their team of AmeriCorps members to deliver attendance, behavior, and course performance interventions for students.\nAdditionally, the ID implements City Year’s WSWC model with a high degree of quality to a targeted group of students at the right time, at assigned schoolhouse(s). They monitor data entry of SSCs to capture impact of WSWC on students and make data-informed decisions to ensure tutoring, classroom support, afterschool programs, and school-wide initiatives align with the shared goals of the school/City Year partnership.\nAMERICORPS MEMBER EXPERIENCE\nThe ID manages, coaches, and develops up to 10 AmeriCorps members through a personally rewarding year of service OCPS, where they achieve service performance and standards requirements while reaching their leadership development potential. The ID models leadership that is fueled by City Year's values, while facilitating ongoing dialogues that empower AmeriCorps members to relate to our values in personally meaningful ways. In addition, the Impact Director will support recruitment of new AmeriCorps members and current members to complete a second year of service.\nRELATIONSHIP MANAGEMENT\nThe ID will be responsible for understanding the current education environment in the city of Orlando and within OCPS. He/she will lead on understanding and presenting the organization to OCPS district staff. The ID will support building relationships with critical stakeholders to advance our work, including school administration and staff.\nThe ID will work closely with the Impact Leadership Team to make sure all goals are being met and local OCPS staff members feel informed and invested in the partnership. Additionally, the ID will identify and engage staff within OCPS to educate them about City Year Orlando’s service and ways to support it. This will be accomplished by attending external meetings, joining community groups or work groups, and tracking media on education topics. The ID will support the adherence to Volunteer Florida, district, and Corporation for National and Community Service guidelines and expectations. The ID will communicate findings to the site’s Impact Leadership Team to inform on new developments that may affect our education vision and service.\nSERVICE PRODUCT DEVELOPMENT/CONTENT MANAGEMENT\nThe ID will support the development and execution of the site’s Whole School Whole Child strategy for product development and content management implementation, review, and evaluation. In addition, the ID will target areas of strength and improvement to promote to colleagues or to address through additional training and resources. This includes:\nAcademic Support: Through the research, development, and implementation with the Impact Leadership Team of literacy and math tutoring programs during individual and small group sessions, the ID will identify target areas of strength and improvement. The program must align with the school district’s curricula as well as state standards. The ID will support in creation of tools to train corps members in serving as highly effective tutors, mentors, and role models. \nYouth Enhancement & After School Programs: The ID will provide expertise in facilitating after school programming for elementary, middle, and high school youth via academic enrichment, homework and tutoring. The ID must provide Program Managers with the tools needed to meet all City Year Orlando goals regarding youth enhancement or after-school programming.\nPARTICIPATION AS MEMBER OF THE CITY YEAR NATIONAL NETWORK\nThe ID is expected to be an active member of the City Year national network by participating in conference calls, responding to e-mails, and completing other tasks as necessary. The ID may also be asked to lead on select network initiatives. \nSupport grant reporting and organizational evaluation by contributing to the collection, analysis, and reporting of program and impact data, collaborating across departments to provide timely and accurate information for internal and external reporting.\nPARTICIPATE IN ORGANIZATIONAL INITIATIVES\nAttend and lead City Year Orlando's participation in the King's Trust Enterprise Challenge National Finals, serving as coordinator, point of contact, and chaperone for participating students and staff.\nDevote up to ten days a year to corps member recruitment interviews. \nAssist with MLK Day, Opening Day, King’s Trust Regional and Annual Competitions, Annual Gala and other side-wide designated events. \nAttend overnight events including King’s Trust, Academy (a conference for all City Year staff held in Boston for one week in the summer), and other local and national events.\nBasic Qualifications\nBA/BS required, Master’s Degree in Education, Social Work, Urban Studies, Youth Work, or other related field a plus.\nExperience building and growing complex professional relationships with a diverse group of internal and external stakeholders.\nDemonstrated ability to work with and inspire a diverse team of young adults in educational, community service, or youth development organization.\nExperience holding people accountable to performance goals and navigating difficult conversations. \nExperience managing diverse teams, particularly managing teams of early-workforce members.\nProven Relationship Management Skills - the ability to strategically identify, build, and cultivate relationships within the school district, and among educational partners and stakeholders.\nOutstanding planning skills - the capacity to strategically imagine, plan, and implement initiatives.\nStrong commitment to and experience developing a diverse and inclusive workforce and working effectively with people with different work styles and backgrounds.\nDemonstrated management experience.\nExcellent problem solving skills.\nAbility to apply creative problem solving when faced with perceived barriers. \nAbility to translate mission and vision from organization level to individual level and draw connections between mission and daily work. \nAbility to navigate complex topics and parse them for specific audiences. \nCity Year / AmeriCorps experience a plus.\nExcellent written and oral communication skills.\nDemonstrated proficiency in computer skills (MSWord, MS Excel, PowerPoint, Outlook).\nPossess a valid driver’s license and vehicle. \nSalary Range: $55K-$65K\nBenefits\nFull-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.\nEmployment at City Year is at-will.\nCity Year does not sponsor work authorization visas.","description_format":"text","description_chars":10992,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T01:49:49Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.577,"p_room":0.35,"age_days":56,"expected_fill_days":26,"reasons":["conf:4","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":65000,"is_top_pay":false},"html_url":"https://alion.io/job/cityyear-impact-director","json_url":"https://alion.io/job/cityyear-impact-director.json","meta":{"generated_at":"2026-10-16T01:18:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2049,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1787547},"rest":"https://alion.io/mcp/rest/get_company?id=1787547"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcityyear-impact-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcityyear-impact-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcityyear-impact-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cityyear-impact-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcityyear-impact-director"}]}