{"id":2562729,"url":"https://alion.io/job/civica-rtls-business-analyst","title":"RTLS Business Analyst","company":{"id":8530,"name":"Civica","domain":"civica.com","url":"https://alion.io/company/civica","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":96,"open_postings":7,"ghost_share":0,"stale_share":0.143,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Winnipeg, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":88000,"period":"year","method":"role_country_seniority_unknown","sample_n":405},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Agile","optional":false},{"name":"HL7","optional":false},{"name":"TCP/IP","optional":false}],"status":"live","first_seen_at":"2026-10-14T21:13:50Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-22T07:01:12Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"RTLS Business Analyst\nWinnipeg, Canada (Hybrid) 3 days in office\nDescription\nWe’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.\nOur aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.\nWhy you will love this opportunity as a RTLS Business Analyst at Civica\nIf you enjoy combining technology, problem-solving and customer engagement, this is a fantastic opportunity to make a real impact in healthcare environments. You'll work at the heart of RTLS delivery, partnering with clients, product teams and technical specialists to design and implement critical solutions. The role offers a great mix of business analysis, technical design, training, testing and continuous improvement, giving you exposure across the full project lifecycle. You'll have the opportunity to influence product enhancements, work with innovative technologies, and help drive better outcomes for healthcare providers and the people they support. Perfect for someone who enjoys variety, collaboration and seeing the real-world impact of their work.\nRequirements\nExperience designing, supporting, or implementing RTLS technologies. \nExperience with networking equipment, low-voltage wiring and termination, relay boards, security or camera systems, and hardware/software interfaces via TCP/IP, TAP, HL7, XML, HTML, and Active Directory. \nExperience creating technical designs, schematics, workflows, and flowcharts using Microsoft Visio or CAD system. \nDirect clinical experience within a hospital, long-term care facility, care home, or other healthcare setting is highly valued and will be considered a significant asset for this role. \nTravel is approximately 5-25% for this position, including visiting clients onsite to gather requirements, deliver training, lead user group discovery meetings, assist with RTLS testing and commissioning activities, attend conferences, seminars, and trade shows, meet with partners and suppliers, and obtain certifications.\nResponsibilities:\nCreate and maintain technical documents and templates used for RTLS implementations, including RTLS workbooks, device placement plans, discovery questionnaires, network diagrams, electrical wiring diagrams and schematics, interface specifications, alarm workflows, commissioning reports, installation metrics, and test metrics. \nPrepare, facilitate, and document client implementation requirements through questionnaires, user group discovery sessions, and workshops. \nCreate design documents and obtain client acceptance of RTLS device placement designs, location names, display maps, alarm workflows, use cases, customizations, and other configuration parameters. \nLiaise with third-party contractors, including submitting updated device placement plans and debriefing on changes. \nThis role sits at the centre of RTLS solution delivery, working closely with clients, vendors and internal teams to gather requirements, design technical solutions and support successful implementations. You'll help shape integrations, configurations, testing, training and user adoption while driving quality and continuous improvement. The position offers exposure to healthcare technology, customer engagement, process improvement and product development, giving you the opportunity to make a tangible impact on both client outcomes and future innovation.\nBenefits\nTime Off & Work-Life Balance\nAnnual Leave - 3 weeks (1-5 years), 4 weeks (6-10 years), 5 weeks (10+ years), 6 weeks (20+ years).\nSick Leave - 15 paid sick days per year (pro-rated for part-time employees).\nBereavement Leave - Paid leave for permanent employees during times of loss.\nStatutory Holidays - Public holidays in line with provincial standards, including election day and jury duty leave.\nParental Leave - Maternity and parental leave in accordance with Provincial Employment Standards.\nAgile Working - Access to a wide range of flexible working arrangements to support work-life balance.\nHealth, Protection & Wellbeing\nExtended Health Insurance - Comprehensive cover for employees, spouses, and legal dependents, including travel insurance.\nDental Insurance - Coverage for routine and emergency care for employees and eligible dependents.\nEmployee Assistance Plan (EAP) - 100% employer-paid confidential support services.\nBasic Life Insurance - Financial protection for you and your family.\nAccidental Death & Dismemberment Insurance - Additional financial security.\nLong-Term Disability Insurance - Income protection during extended illness.\nSpousal & Dependent Life Insurance - Additional coverage options for your family.\nComprehensive & Compassionate Cancer Care - Specialist support services through Desjardins Insurance, offering prevention, assistance, return-to-work guidance, and expert workplace cancer support.\nRecognition & Development\nMilestone Service Awards - Recognition and celebration of long-term service.\nThe Civica Awards - Annual awards recognising individuals and teams making an outstanding contribution across the Group.\nDiamond Club - Our global sales incentive scheme celebrating top performers who deliver exceptional results and live our values.\nLearning & Development Platforms - Access to a wide range of leadership, technical, and soft skills training resources.\nAt Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.\nWe are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.\nIf you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.","description_format":"text","description_chars":6406,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Dental insurance","Flexible schedule","Health insurance","Life insurance","Parental leave"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-14T21:13:50Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.901,"p_room":1,"age_days":7,"expected_fill_days":44,"reasons":["conf:9","velocity","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/civica-rtls-business-analyst","json_url":"https://alion.io/job/civica-rtls-business-analyst.json","meta":{"generated_at":"2026-10-22T09:24:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6173,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8530},"rest":"https://alion.io/mcp/rest/get_company?id=8530"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcivica-rtls-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcivica-rtls-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcivica-rtls-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/civica-rtls-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcivica-rtls-business-analyst"}]}