{"id":3151792,"url":"https://alion.io/job/clair-labs-senior-business-analyst","title":"Senior Business Analyst","company":{"id":4838,"name":"Clair Labs","domain":"clairlabs.com","url":"https://alion.io/company/clair-labs","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18000,"max_usd":36000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":25},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Next-Generation Sequencing","optional":false},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-23T12:35:00Z","employer_posted_date":null,"last_verified_at":"2026-10-23T12:35:00Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Responsibilities: \nBridging the gap between the customer and On-Cloud SAAS Platform by conducting in-depth requirements analysis and demonstrating solutions.\nAssisting in the effective delivery of multiple projects by understanding the client's requirements, systems and processes.\nTrack all requirements in JIRA board with detailed requirements analysis and workflows\nAssisting with the onboarding of partners to our platform, providing support for testing and ad hoc technical support throughout.\nAssisting with the delivery of marketing material, campaigns, and customer outreach.\nParticipating and actively contributing to ongoing client relationships to drive satisfaction along with the sales and product team.\nCapturing, documenting and clearly articulating client requirements; designing the solution; documenting; and obtaining sign-off along with the Scientific domain team.\nAttending client site to act as pre-sales when required.\nWorking with the Product Manager/Project Manager to ensure that projects are delivered on time and to budget and escalate critical issues to the development team.\nWriting and collating user stories and continuing to manage the user stories through to delivery.\nSupporting the end users/customers by raising issues with the QA team during the user acceptance testing process.\nParticipating in technical design reviews and workshops.\nDeveloping positive and productive relationships internally with Delivery, Product and Technical Support, and externally with customers, external partners and service providers.\nProviding support to the department during the onboarding of major new clients, product roadmap development, new product releases, service upgrades and changes driven by new and existing customer requirements.\nDeveloping a strong technical understanding of our own and clients' systems.\n\nRequirements: \n5 years of experience as a business analyst or product analyst in a software development company, preferably in NGS Clinical genomics or multi-omics SAAS.\nThe ability to manage multiple tasks and see them through to completion within stipulated timelines.\nExceptional communication skills, both verbal & written.\nThe ability to manage own time and prioritise accordingly to deliver for internal and external parties to tight deadlines.\nExcellent problem-solving skills, and the ability to think on your feet to meet requirements under pressure.\nKnowledge of API-driven and SaaS-based technology solutions (desirable).\nKnowledge of MS Office, Excel, PowerPoint, project management tools, etc required.\nKnowledge and exposure to healthcare software or participation in product development (desirable).\nBachelor's or Master's degree or PhD in life sciences, Bioinformatics, Biotechnology/genetics, healthcare informatics.\nSkills\nAPI, SaaS, business analyst, product analyst","description_format":"text","description_chars":2825,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Computer Vision","Medical AI","Respiratory & Sleep Devices","Patient Monitoring"],"lifecycle":[{"event":"open","at":"2026-10-23T12:35:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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