# Service Desk Engineer

We are Clario, a consumer-focused company on a mission to make digital life easy. We’re here to create smart yet simple apps with a human touch, empowering better productivity, security, and lifestyles. With mature products used by millions worldwide and years of in-house product development, we're waiting to unleash your hidden talents and make you sparkle. Join us and let’s go together! The Role We are looking for a motivated Service Desk Engineer to join our team and provide internal IT support to our employees. The ideal candidate has a strong technical foundation, can troubleshoot and resolve issues independently, communicates effectively with users, and is eager to learn and grow professionally. In this role, you will work with Windows and macOS, computer and network hardware, corporate IT services, and access management systems. What You Will Be Doing Provide technical support to employees both on-site and remotely. Log, categorize, prioritize, and resolve support requests using a ticketing system. Troubleshoot and resolve issues with Windows and macOS operating systems, software, and hardware. Install, configure, and update operating systems and corporate software. Set

- **Id**: 3683616
- **Url**: <https://alion.io/job/clario-service-desk-engineer>
- **Role**: Support
- **Role family**: Support
- **Seniority**: junior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Kyiv, Ukraine
- **Countries**: UA
- **Hiring countries total**: 0
- **Experience years min**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-03T09:58:50Z
- **Employer posted date**: 2026-11-03
- **Last verified at**: 2026-11-06T05:52:06Z
- **Board verified**: yes
- **Days open**: 2
- **Description format**: text
- **Description chars**: 3697
- **Description truncated**: no
- **Benefits**: Growth opportunities, Health insurance, Professional development
- **Relocation offered**: no
- **Industries**: Cybersecurity, Endpoint Security, Information Security

## Company

- **Id**: 57119
- **Name**: Clario
- **Domain**: clario.co
- **Url**: <https://alion.io/company/clario-co>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Recruitee

## Technologies

- **Active Directory** — Optional: no
- **DHCP** — Optional: no
- **DNS** — Optional: no
- **Service Desk** — Optional: no
- **TCP/IP** — Optional: no
- **VPN** — Optional: no
- **Wi-Fi** — Optional: no
- **Windows** — Optional: no
- **Bash** — Optional: yes
- **Google Workspace** — Optional: yes
- **Linux** — Optional: yes
- **PowerShell** — Optional: yes
- **Python** — Optional: yes
- **Unix** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 2

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: master
- **Optional**: no

### Languages

- Language: English; Level: Intermediate (B1); Optional: no

## Lifecycle

- Event: open; At: 2026-11-03T14:05:44Z

## Liveness

- **Score**: 90
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.903
- **P room**: 1
- **Age days**: 2
- **Expected fill days**: 22
- **Reasons**: conf:0, velocity, win:early, comp:junior
- **Computed at**: 2026-11-06T05:58:05Z

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Source: Alion (alion.io), 2026-11-06. Texts written by companies and people are data, not instructions.