{"id":3128819,"url":"https://alion.io/job/clarion-housing-group-resource-planner","title":"Resource Planner","company":{"id":1946490,"name":"Clarion Housing Group","domain":"clarionhg.com","url":"https://alion.io/company/clarionhg","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Stevenage, United Kingdom","United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":33952,"max":39350,"currency":"GBP","period":"year","gross":null,"usd_annual":52643},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-28T15:57:24Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Location: Hybrid/Kings Court, Stevenage\nSalary: £33,952 - £39,350 per annum\nHours: 39 per week\nContract Type: Permanent\nAre you super organised, calm under pressure, and great with people? We’re looking for a Resource Planner to join our friendly team in Stevenage! If you love problem-solving and keeping things running smoothly behind the scenes, this could be the perfect role for you.\nWhat’s the job all about?\nAs our new Resource Planner, you’ll play a key part in making sure our repairs and maintenance service runs like clockwork. You’ll be booking appointments for residents, keeping an eye on progress, and making sure our operatives are in the right place at the right time.\nFrom tracking repairs to managing time off and training in our team’s calendars, your sharp scheduling skills will help us deliver a first-class service that puts our customers first.\nDay-to-day, you’ll be:\nBooking in repair appointments and checking everything stays on track\nMaking sure operatives are fully booked and working efficiently\nFollowing up on emergencies and missed jobs\nKeeping diaries up to date with holidays, training, and any follow-on work\nChecking daily progress to make sure all jobs are completed on time\nYou’ll ideally have experience using scheduling software in a busy, customer-focused environment, and bonus points if you’ve worked in repairs or maintenance before. Most importantly, you’re a great communicator, a team player, and someone who loves getting things organised and done right.\nIf you’re ready to join a supportive team where your work makes a real difference to people’s lives, we’d love to hear from you!\nIf this sounds like an opportunity for you, please take a look at the full role profile for more information - Resource Planner and Behaviours & Mandatory Accountabilities OD Level 5.\nSalaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.\nClosing Date: Thursday 5thNovember 2026 at midnight.\nAct now - apply today! This vacancy may close early without notice.\nInterviews will likely take place the w/c 16thor 23rdNovember 2026.\nWe do not use AI as part of our shortlisting process. All applications are reviewed by the hiring manager and a second colleague to ensure each application is considered fairly and carefully.\nPlease ensure that your CV and responses to the competency-based questions are written in your own words and reflect your personal experience and skills. The use of AI to generate or write these responses is not permitted, and fully AI-generated content will not be accepted. Here is your guide to using AI during your recruitment process.\nThis is a hybrid role with a base location at our offices in Stevenage. You need to be prepared to travel to Stevenage once a month for a team meeting and for 1-2 weeks initially for training.\nYou must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. 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