{"id":999238,"url":"https://alion.io/job/clarivate-account-manager","title":"Account Manager","company":{"id":5458,"name":"Clarivate","domain":"clarivate.com","url":"https://alion.io/company/clarivate","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":21,"ghost_share":0,"stale_share":0.619,"repost_share":0.048,"time_to_fill_p50_days":35,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":102000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":17},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-09T00:00:00Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-26T23:57:22Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":48},"description":"We are looking for an Account Manager to join our Sales team in Australia. This is an exciting opportunity to join Clarivate and work with industry recognized services includingEx Libris library software solutions, Research & Analytics products and services, leveraging a consultative, customer-centric approach. The team comprises 3people and reports to the Director, Segment Sales. We would love to speak with you if you enjoy developing customer relationships, uncovering opportunities for new business, creating a sales strategy for your region, and driving a territory plan.\nAbout You - experience, education, skills, and accomplishments\nBachelor’s Degree or equivalent \n5 Years of Relevant Experience with 2 years of Sales Experience \nIt would be great if you also had\nMaster's degree or above\n5+ years of relevant account management, business development, or sales experience, including experience managing complex customer relationships and selling enterprise solutions\nExperience within higher education, libraries, research organizations, government, or information services markets is highly desirable\nWhat will you be doing in this role?\nAchieve sales goals by meeting targets and proactively identifying opportunities for upselling. \nProvide accurate sales forecasts to management through consistent communication and reporting as required by leadership \nCollaborate effectively with customers and potential leads, adhering to the established sales cycle and processes. \nUnderstand customer needs and present compelling solutions to their problems. \nManage customer opportunities through the sales cycle from identifying needs, through solution development and presentation, to quoting, negotiating, and closing the sale. \nContinuously build knowledge of Clarivate products and services to effectively position our solutions. \nActively engage in meetings and events, sharing insights on customers, products, and sales with the broader team. \nMaintain meeting volumes as established by Sales Management to ensure consistent engagement and productivity. \nIdentify and target potential contacts within existing customers to expand business opportunities. \nAdditional Responsibilities :\nDevelop and execute strategic account plans that identify growth opportunities across the full Clarivate portfolio, including Ex Libris, Research & Analytics, Content, and Academic Workflow solutions.\nBuild relationships with diverse buying centers including University Librarians, Library Directors, CIOs, Research Office leaders, Academic Executives, Procurement teams, and Government stakeholders.\nLead complex solution-selling engagements involving multiple product lines and internal stakeholders, ensuring customer outcomes are aligned with organizational objectives.\nIdentify opportunities to cross-sell and upsell across library services platforms, research intelligence solutions, and associated professional services.\nPartner closely with Product Sales Managers, Solution Consultants, Customer Success, and Product teams to develop winning account strategies and successful customer outcomes.\nMaintain awareness of industry trends within higher education, libraries, research institutions, and government sectors to proactively identify new business opportunities.\nHours of Work\nFull Time, Permanent (Monday-Friday, core business hours)\nThis is a hybrid position, working 2-3 days a week in one of our Clarivate offices\nWe have travel within ANZ\nAt Clarivate, we are committed to providing equal employment opportunities for allqualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.","description_format":"text","description_chars":3763,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-17T10:07:20Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.522,"p_room":0.44,"age_days":47,"expected_fill_days":35,"reasons":["conf:20","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/clarivate-account-manager","json_url":"https://alion.io/job/clarivate-account-manager.json","meta":{"generated_at":"2026-10-27T02:14:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1388,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5458},"rest":"https://alion.io/mcp/rest/get_company?id=5458"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclarivate-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclarivate-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclarivate-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/clarivate-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclarivate-account-manager"}]}