{"id":999210,"url":"https://alion.io/job/clarivate-technical-architect-servicenow","title":"Technical Architect (ServiceNow)","company":{"id":5458,"name":"Clarivate","domain":"clarivate.com","url":"https://alion.io/company/clarivate","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":15,"ghost_share":0,"stale_share":0.733,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":31000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-09-16T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-22T02:48:40Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"We are looking for a ServiceNow Technical Architect who is passionate about designing and delivering enterprise-scale ServiceNow solutions that drive operational efficiency, platform scalability, and business transformation. This role will provide technical leadership across architecture, integrations, automation, and platform engineering while partnering with business and technology stakeholders to deliver secure, scalable, and upgrade-safe solutions.\nAbout You - Experience, Education, Skills, and Accomplishments\n12+ years of overall IT experience with 9+ years of ServiceNow expertise and at least 3 years in a ServiceNow Architect role.\nStrong experience designing and implementing enterprise-scale ServiceNow solutions, including architecture, governance, and technical strategy.\nDeep expertise in ITOM, CMDB, ServiceNow Discovery, Service Mapping & ITSM.\nHands-on experience with Integration Hub, Flow Designer, REST/SOAP APIs, MID Servers, Service Graph Connectors, and enterprise integrations.\nExcellent stakeholder management, communication, problem-solving, leadership, and mentoring skills, with the ability to influence technical decisions.\nIt Would Be Great If You Also Had\nExperience with Hardware Asset Management (HAM) and Software Asset Management (SAM) modules.\nExposure to Now Assist and AI-powered ServiceNow capabilities.\nServiceNow Certified Technical Architect (CTA) certification or equivalent advanced ServiceNow certifications.\nExperience supporting large-scale digital transformation, cloud, or infrastructure modernization programs.\nExperience working in global, cross-functional, and distributed teams within complex enterprise environments.\nWhat Will You Be Doing in This Role\nDefine and drive the ServiceNow technical standards, architectural and governance framework, and platform technical strategy.\nLead solution design, architecture reviews, and technical decision-making to ensure scalable, secure, and upgrade-safe implementations.\nProvide architectural leadership across CMDB, Discovery, ITSM, ITOM, integrations, automation, and platform engineering initiatives.\nCollaborate with Enterprise Architects, Product Owners, Business Stakeholders, and Delivery Teams to align technology solutions with business objectives.\nMentor engineering teams, promote best practices, and identify opportunities to optimize platform performance, governance, and operational efficiency.\nAt Clarivate, we are committed to providing equal employment opportunities for allqualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. 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