{"id":1677831,"url":"https://alion.io/job/clark-outsourcing-hr-generalist","title":"HR Generalist","company":{"id":3775659,"name":"Clark Outsourcing","domain":"clarkoutsourcing.com","url":"https://alion.io/company/clarkoutsourcing","size_band":"11-50","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"HR","role_family":"HR","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Angeles City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7000,"max_usd":18000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2743},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false},{"name":"PHP","optional":false}],"status":"live","first_seen_at":"2026-10-02T08:58:50Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-22T23:37:06Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Position Title: HR Generalist\nWork Setup: On-site\nSchedule: 11:00 AM to 8:00 PM (Flexible)\nJob Location: Clark Outsourcing - Building 35, Philexcel Business Park, Clark Pampanga\nQuick Rundown:\nThe HR Generalist is responsible for managing core employee lifecycle, employee relations, benefits, performance, and compliance functions at Clark Outsourcing. The role provides HR support to Partner Staff, handles employee concerns and employment changes, maintains accurate records, coordinates performance evaluations, and supports government compliance. The ideal candidate is organized, detail-oriented, service-driven, and professional, with the ability to handle confidential matters, manage multiple tasks, and ensure HR processes are completed accurately and on time.\nWhat You’ll Do:\nEmployee Relations & HR Support\nServe as a welcoming and reliable primary point of contact for employee HR inquiries, guidance, and discussions.\n\nConduct supportive employee touchpoints, offer constructive counseling, and document helpful, agreed-upon action plans.\n\nHelp resolve workplace concerns fairly, confidentially, and professionally, escalating matters smoothly whenever needed.\n\nContract & Database Management\nPrepare, process, and efficiently track employment contract amendments and status updates.\n\nMaintain accurate and up-to-date employee records in the HRIS with proper approvals and care.\n\nPerformance & Disciplinary Support\nFacilitate fair due process for disciplinary matters (NTEs, NODs) with clarity and empathy.\n\nSupport Performance Improvement Plans (PIPs) to encourage growth and help team members succeed.\n\nCoordinate evaluation schedules (probationary, annual, etc.) and send friendly reminders to managers for timely completion.\n\nBenefits Administration\nAdminister statutory benefits (SSS, PhilHealth, Pag-IBIG) and manage HMO enrolments, updates, and claims efficiently.\n\nGuide employees through benefit inquiries, loans, reimbursements, maternity/sickness notifications, and salary differentials.\n\nOffboarding & Exit Management\nFacilitate smooth offboarding and clearance processes for resignations, contract terminations, and other employment separations.\n\nConduct exit interviews, analyze feedback to identify improvements, and ensure asset turnover and documentation are completed.\n\nEmployment Verification\nProcess and verify employment information requests from authorized external parties and internal stakeholders against official records.\n\nEnsure privacy compliance and secure documentation, escalating sensitive or unusual requests to HR leadership as needed.\n\nGovernment & Employment Compliance Reporting\nPrepare and submit required government and regulatory reports, including CDC Reports of Employment, FWA notifications, and separation notices.\n\nValidate employee data and maintain complete submission records to guarantee full regulatory compliance and deadline adherence.\n\nVisa & Legal Requirements\nPrepare and coordinate employment documentation for visa applications, renewals, and immigration requirements.\n\nAssist with HR documentation and support responses for legal or regulatory inquiries as directed.\n\nHRIS & Employee Database Management\nMaintain and update accurate employee records and information changes in the HRIS with proper authorization.\n\nConduct routine data audits to resolve discrepancies and ensure reliable database management and privacy standards.\n\nDocument Control & Records Management\nOrganize, secure, and maintain physical and digital employee files, contracts, evaluations, and official HR documents.\n\nTrack document statuses and ensure compliance with confidentiality, data privacy, and record retention guidelines.\n\nWhat We’re Looking For:\nBachelor's Degree in Psychology, Human Resource Management, Business Administration, Legal Management, or any related field.\n\nAt least two (2) years of experience in Human Resources, preferably handling multiple HR functions within a BPO, outsourcing, shared services, or fast-paced work environment.\n\nExperience in employee relations, disciplinary administration, performance management, benefits administration, employee documentation, and offboarding is preferred.\n\nWorking knowledge of Philippine labor laws, employment standards, statutory benefits, and due process requirements.\n\nExperience preparing government or regulatory employment reports and maintaining compliance documentation is an advantage.\n\nFamiliarity with SSS, PhilHealth, Pag-IBIG Fund, HMO, and other employee benefit processes.\n\nStrong interpersonal and employee service skills.\n\nStrong organizational, coordination, documentation, and administrative skills.\n\nDetail-oriented with the ability to manage multiple employee cases, deadlines, and HR transactions simultaneously.\n\nStrong written and verbal English communication skills.\n\nAble to communicate sensitive or complex HR matters professionally and appropriately.\n\nDemonstrates sound judgment, fairness, objectivity, and discretion when handling employee concerns.\n\nProactive, resourceful, solutions-oriented, and capable of working with minimal supervision.\n\nStrong time management and task prioritization skills.\n\nProficient in Microsoft Office, Google Workspace, HR information systems, databases, and digital documentation tools.\n\nComfortable handling confidential and sensitive employee information with professionalism and discretion.\n\nPossesses strong analytical, problem-solving, reporting, and records management skills.\n\nDemonstrates initiative, accountability, adaptability, and a strong commitment to service excellence.\n\nWhy You’ll Love Joining the CO Fam!\nAt Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.\nHere’s what’s in store for you:\nHealth and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.\nBeyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.\nTravel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.\nLeave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.\nExtra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.\nGrowth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!\nAt CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!","description_format":"text","description_chars":7029,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Flexible schedule","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-10-02T08:58:50Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.392,"p_room":0.35,"age_days":19,"expected_fill_days":9,"reasons":["conf:1","velocity","win:tail","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/clark-outsourcing-hr-generalist","json_url":"https://alion.io/job/clark-outsourcing-hr-generalist.json","meta":{"generated_at":"2026-10-23T00:21:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":605,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3775659},"rest":"https://alion.io/mcp/rest/get_company?id=3775659"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclark-outsourcing-hr-generalist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclark-outsourcing-hr-generalist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclark-outsourcing-hr-generalist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/clark-outsourcing-hr-generalist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclark-outsourcing-hr-generalist"}]}