{"id":2647983,"url":"https://alion.io/job/clarke-county-va-benefit-programs-supervisor","title":"Benefit Programs Supervisor","company":{"id":1779465,"name":"Clarke County","domain":"clarkecounty.gov","url":"https://alion.io/company/clarkecounty","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Independence, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":162000,"period":"year","method":"role_country_seniority_unknown","sample_n":15150},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T16:53:49Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-30T02:29:27Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"**Internal applicants only\nTitle Description- This is the supervisory level in the occupational group. Employees supervise Specialists who determine eligibility for government assistance programs and a variety of other staff. Employees train, lead, and develop staff and monitor case management services. The Benefit Programs Supervisor is distinguished from the Benefit Programs Manager by the latter’s responsibilities for supervising Supervisors and managing program performance.\nGeneral Work Tasks (Illustrative Only) -\nProvides administrative and programmatic supervision to staff; \nReviews case management plans to include quality assurance of case management services; \nDevelops written guidelines for delivery of case management services; assigns caseloads to staff; \nCoordinates and monitors activities of staff; \nHolds individual and group conferences to review cases and problems; \nReviews case records and evaluates performance of staff members and recommends indicated action; \nRecommends hiring, disciplinary actions, transfer, promotion, and termination of personnel within the limits of appropriate statutes, rules and regulations and policies, developing performance standards and preparing corrective action plans;\nRepresents staff needs to senior management team; \nPrepares and implements internal operating policies and procedures; \nInterprets regulation, policy and other program information changes to staff; trains new employees in areas such as agency policy, department procedures and agency or government regulations; \nDetermines staffing needs and makes recommendations to management; \nMaintains records and prepares regular and special reports; \nParticipates in developing and implementing agency administrative policy; \nMakes decisions on controversial cases or presents them for higher level action; \nAuthorizes emergency assistance for applicants/recipients; \nServes in a liaison capacity to other agencies and groups; \nMonitors program expenditures; \nMeets with community groups to discuss programs and resources and develops/maintains cooperative relationships with public and private entities; \nAssigns caseloads to staff; and\n May act for the Director of Social Services as designated.\nKnowledge, Skills, and Abilities: Knowledge- Considerable knowledge of: current social, economic and health issues and trends; principles and practices of effective supervision; public assistance programs, policies and regulations; the literature in the field of eligibility determination; casework supervision principles and practices; and effective interviewing techniques. Working knowledge of computer systems and standard office software to include the state Department of Social Services human services systems.\nSkills- Skill in operating a personal computer and the associated office and agency software.\nAbilities- Demonstrated ability to: work effectively with others; work independently supervising and training others to deal effectively with the public; plan and manage work effectively; communicate effectively both orally and in writing; interpret laws, policies, and regulations and to make decisions based thereon; plan and supervise work activities, including service delivery, training, recordkeeping duties and organizational operations; develop and maintain good working relations with internal and external customers; and evaluate financial assistance programs.\nEducation and Experience- Bachelor’s degree in the human services field and human services program experience in a lead or supervisory capacity OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.\nMinimum Qualifications:\nPreferred Qualifications:\nSpecial Requirements:\nSpecial Instructions to Applicants:","description_format":"text","description_chars":3773,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government"],"lifecycle":[{"event":"open","at":"2026-10-15T20:41:13Z"}],"visa":[],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.791,"p_room":0.75,"age_days":14,"expected_fill_days":19,"reasons":["conf:3","win:late"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/clarke-county-va-benefit-programs-supervisor","json_url":"https://alion.io/job/clarke-county-va-benefit-programs-supervisor.json","meta":{"generated_at":"2026-10-30T13:54:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1137,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1779465},"rest":"https://alion.io/mcp/rest/get_company?id=1779465"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclarke-county-va-benefit-programs-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclarke-county-va-benefit-programs-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclarke-county-va-benefit-programs-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/clarke-county-va-benefit-programs-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclarke-county-va-benefit-programs-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2647983}},{"tool":"search_jobs","arguments":{"company":"clarkecounty.gov","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2647983},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}