Customer Service Representative (High Level)
Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 25, 2026.
Position Title: Customer Service Representative (High Level)
Work Set Up: Onsite
Schedule: 6:30 AM - 3:30 PM PH Time
Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga
Quick Rundown:
We’re on the hunt for a driven and people-oriented Customer Service Representative (High Level) who’s ready to make an impact from day one.
This isn’t just a job-it’s your entry point into a rewarding account management career. You’ll take ownership of client relationships, contribute to business growth, and work with a team that’s supportive, collaborative, and focused on success.
What You’ll Do:
Manage and grow your own portfolio of distributor accounts
Keep in regular contact through calls, emails, and meetings
Deliver exceptional service that builds loyalty and repeat business
Identify opportunities to expand accounts and increase engagement
Assist with proposals, quotes, and product recommendations
Help bring creative branding ideas to life
Guide clients from initial enquiry through to final delivery
Collaborate with internal teams and freight partners to ensure smooth execution
Resolve challenges with professionalism and confidence
What We’re Looking For:
At least 2-3 years’ experience in account management or customer service
Must have excellent written and verbal English, with clear communication skills
Must exhibit strong attention to detail
Confidence in handling challenging conversations across a range of communication channels (email, phone, and face-to-face)
Empathetic approach with solid negotiation skills
Strong communication and relationship-building skills
A proactive, solutions-focused mindset
Excellent organization and multitasking ability
Adaptability in a fast-changing environment
Confidence using Microsoft Office and CRM systems (Salesforce is a plus)
A positive, team-oriented attitude
Experience in B2B sales, promotional products, or branding
Exposure to distributor or reseller networks
Experience working with offshore or AU/NZ clients
Why You’ll Love Joining the CO Fam!
At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup-it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.
Here’s what’s in store for you:
Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.
Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.
Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.
Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.
Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!
At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!