{"id":2501666,"url":"https://alion.io/job/claroty-technical-account-manager-3","title":"Technical Account Manager","company":{"id":6158,"name":"Claroty","domain":"claroty.com","url":"https://alion.io/company/claroty","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":["DE"],"hiring_countries_total":1,"salary":{"min":90000,"max":120000,"currency":"EUR","period":"year","gross":null,"usd_annual":134275},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"TCP/IP","optional":false}],"status":"live","first_seen_at":"2026-10-12T13:26:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-14T10:45:42Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Description\nWe’re growing and looking to hire a Technical Account Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.\nAbout the Company:\nClaroty is a global leader in cyber-physical systems (CPS) protection, dedicated to securing the critical infrastructure that keeps the world running. We’re a fast-growing, award-winning team where innovation meets purpose-and we want you to help us define the future of cybersecurity.\nAbout the Role:\nAs a Technical Account Manager (TAM), you will serve as a strategic technical partner to our enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from Claroty’s platform. You will bridge the gap between customers and internal teams, driving technical alignment, proactive optimization, and long-term relationship success. This is a high-impact, customer-facing role ideal for a strong networking professional who thrives at the intersection of technology, strategy, and customer engagement.\nResponsibilities\nAs a Technical Account Manager, your impact will be:\nPartner with customers to plan, design, deploy, and configure Claroty’s solutions to meet their technical and business objectives while driving measurable value.\nServe as the primary technical point of contact for customers, owning all technical requirements and ensuring alignment with best practices.\nProvide ongoing technical guidance, architecture recommendations, and optimization strategies to maximize product adoption and performance.\nProactively identify risks, gaps, and opportunities for improvement across customer environments.\nTranslate customer feedback, industry trends, and field insights into actionable recommendations for Product, Engineering, and Customer Success teams.\nDevelop technical artifacts, documentation, playbooks, and best practices to streamline deployments and enhance service delivery.\nSupport escalations and complex technical scenarios in partnership with Support and R&D teams.\nDrive executive-level technical conversations and present strategic roadmaps aligned with customers’ cybersecurity and operational objectives.\nTravel up to 30% to support on-site engagements, workshops, and strategic meetings.\nRequirements\nWhat you need to succeed in this role:\n5+ years of experience in Professional Services, Technical Account Management, Network Engineering, or similar customer-facing technical roles.\n Full professional proficiency in English and German (written and spoken) is a must.\nDeep knowledge of IT networking; prior experience as a Network Architect is highly beneficial.\nStrong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles.\nExperience with Operational Technology (OT) environments and industrial networks - a strong advantage.\nSolid understanding of cybersecurity principles and secure network architecture.\nCCNA and/or CCNP certification is a strong plus.\nStrong communication and presentation skills with the ability to engage both technical and executive stakeholders.\nCustomer-centric mindset with the ability to build trusted, long-term partnerships.\nWillingness to travel up to 30%.\nAbout Claroty\nClaroty empowers organizations to protect the mission-critical infrastructure that underpins modern life. The AI-powered Claroty Platform serves as the single source of operational truth, providing the deepest visibility and broadest protection across cyber-physical systems (CPS), leveraging five core solutions: asset inventory, exposure management, network protection, secure access, and threat detection. Claroty helps organizations operationalize CPS protection through a programmatic approach designed to reduce risk, maintain operational integrity, and meet compliance-whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Claroty is deployed by hundreds of organizations at thousands of sites globally. The company is headquartered in New York City and has a presence in Europe, Asia-Pacific, and Latin America. To learn more, visitclaroty.com.\nClaroty is widely recognized as the industry leader in CPS protection, backed by the world’s largest investment firms and industrial automation vendors. The company has been named a Leader in 2026 Gartner® Magic Quadrant™ for CPS Protection Platforms two years in a row, a Customers’ Choice in the 2026 Gartner® Peer Insights™ Voice of the Customer for CPS Protection Platforms, and a Leader and a Customer Favorite in The Forrester Wave™: Operational Technology Security Solutions, Q3 2026. Claroty has also been named to the Forbes Cloud 100 and Deloitte Technology Fast 500 multiple consecutive years.\nThe expected base salary range for this role is 90-120K Euro per year, determined by objective criteria including skills, qualifications, and experience level. This range represents base salary only and does not include variable compensation components such as equity or bonuses. Details regarding the broader total rewards package will be shared prior to interviews.\nClaroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.\nFollow us on social media:\nLinkedIn\nLinkedIn Life Page\nFacebook\n Instagram","description_format":"text","description_chars":5447,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Equity"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Security","Industrial IoT (IIoT)"],"lifecycle":[{"event":"open","at":"2026-10-14T06:10:53Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":40,"reasons":["conf:0","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":134275,"is_top_pay":false},"html_url":"https://alion.io/job/claroty-technical-account-manager-3","json_url":"https://alion.io/job/claroty-technical-account-manager-3.json","meta":{"generated_at":"2026-10-14T11:30:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13838,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6158},"rest":"https://alion.io/mcp/rest/get_company?id=6158"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclaroty-technical-account-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclaroty-technical-account-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclaroty-technical-account-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/claroty-technical-account-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclaroty-technical-account-manager-3"}]}