{"id":2418236,"url":"https://alion.io/job/classicfun-contact-center-assistant","title":"Contact Center Assistant","company":{"id":4423764,"name":"Classic Fun Center","domain":"classicfun.com","url":"https://alion.io/company/classicfun","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Orem, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T04:10:55Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T14:44:20Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"We are seeking an enthusiastic, friendly, and detail-oriented Contact Center team member! The ideal candidate will have prior experience in handling phone lines or bookings and demonstrate a strong commitment to providing excellent guest service. This position requires availability anytime between 8:45 AM - 7 PM.\nKey Responsibilities:\nAnswer and manage incoming calls in a professional and courteous manner.\nHandle booking inquiries, reservations, and other customer requests.\nProvide accurate information about our services, products, and promotions.\nResolve customer issues promptly and effectively, ensuring a high level of guest satisfaction.\nMaintain detailed and accurate records of customer interactions.\nWork collaboratively with other team members to ensure seamless service delivery.\nFollow established protocols and procedures to ensure consistency and quality in service.\nContinuously update knowledge of company services and products.\nPerform other related duties as assigned by the Contact Center Manager.\nKey Attributes:\nEnthusiastic and friendly demeanor.\nStrong commitment to providing outstanding guest service.\nAbility to work independently and as part of a team.\nCapable of handling stressful situations with patience and professionalism.\nRequirements\nHigh school diploma or equivalent.\nPrevious experience in a contact center, guest service, or bookings role preferred.\nExceptional verbal communication skills.\nStrong listening and problem-solving abilities.\nAbility to work effectively under pressure and manage multiple tasks.\nDetail-oriented with excellent organizational skills.\nProficiency in using computers and relevant software applications.\nFlexible availability to work any time between 8:45 AM - 7 PM.\nSpanish Speaking preferred.\n15-30 hours a week\nBenefits\nPay ranging from $16-$19.\nFree access to Classic for your family and friends.\nComprehensive training program\nOpportunity for career advancement\nFriendly and supportive work environment","description_format":"text","description_chars":1976,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T04:10:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":33,"reasons":["conf:2","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/classicfun-contact-center-assistant","json_url":"https://alion.io/job/classicfun-contact-center-assistant.json","meta":{"generated_at":"2026-10-15T15:11:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23227,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423764},"rest":"https://alion.io/mcp/rest/get_company?id=4423764"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclassicfun-contact-center-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclassicfun-contact-center-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclassicfun-contact-center-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/classicfun-contact-center-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclassicfun-contact-center-assistant"}]}