{"id":2570647,"url":"https://alion.io/job/clayens-account-manager","title":"Account Manager","company":{"id":3913427,"name":"Clayens","domain":"clayens.com","url":"https://alion.io/company/clayens","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fitchburg, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T19:10:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-16T07:31:48Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Company:\n\"A World of Opportunities\"\nCommitted to an industry that combines innovation and responsibility, we embody our slogan on a daily basis: \"A World of Opportunities\". Trust, Reputation, Integrity andRise are strong values that make up Clayens' DNA!\nAbout the Role:\nAt Clayens, the Account Manager serves as the primary link between the company and its customers, managing key client relationships, driving revenue growth, and ensuring operational alignment, negotiating terms, coordinating internal teams (Quality, Ops, Supply Chain) for seamless execution, and resolving escalations to meet client needs and profitability goals.\nSupervisory Responsibilities:\nNone\nDuties/Responsibilities:\nClient Relationship Management: Build strong, long-term partnerships with key manufacturing clients, acting as their main point of contact and trusted advisor.\nBusiness Growth & Strategy: Develop and execute account plans, identify new opportunities, analyze market trends, and drive sales growth and margin improvement.\nContract & Financial Management: Negotiate complex service agreements, manage pricing, track KPIs, oversee forecasts, and manage financial aspects like budgets and cost savings.\nCross-Functional Coordination: Liaise with internal departments (Engineering, Quality, Production, Logistics) to ensure customer requirements are met and issues are resolved.\nOperational Oversight: Monitor production, quality, and delivery performance, leading escalations and implementing continuous improvement initiatives with contract manufacturers.\nReporting: Prepare and present account status, sales activities, financial performance, and strategic reviews (QBRs) to stakeholders and clients.\nQualifications and Experience:\nProven experience in account management, sales, or supplier management within manufacturing.\nStrong negotiation, communication, and interpersonal skills.\nUnderstanding of manufacturing processes, supply chains, and quality standards (e.g., manufacturing ERP systems).\nFinancial acumen for pricing, costing, and profitability analysis.\nAbility to manage complex data and drive solution-oriented thinking.\nBachelor's degree in a 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