{"id":2818129,"url":"https://alion.io/job/clean-harbors-associate-manager-manager-collections-2","title":"Associate Manager / Manager - Collections","company":{"id":1849239,"name":"Clean Harbors","domain":"cleanharbors.com","url":"https://alion.io/company/cleanharbors-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":77,"open_postings":94,"ghost_share":0,"stale_share":0.904,"repost_share":0.011,"time_to_fill_p50_days":31,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7000,"max_usd":17500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-06T11:17:49Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-24T01:26:04Z","board_verified":false,"closed_at":"2026-10-24T01:26:04Z","days_open":17,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":17},"description":"About CleanHarbors\nClean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $6.5 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company’s Chairman and CEO.\nEverywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 18,000 employees and has over 450 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment.\nClean Harbors India has been strategically established as the Global Capability Center (GCC) to serve our parent company. We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors. The GCC employees form part of our globally integrated teams that provide cutting-edge IT solutions and production support across platforms. Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance, HR, Procurement, IT and Operations. Our aggressive growth plans open significant career advancement opportunities for our employees.\nOverview:\nAs a Collections Manager, you will be instrumental in managing and optimizing the collections process for our organization. This role requires a professional with deep domain knowledge, team leadership capabilities, and a proactive approach toward process optimization and stakeholder alignment. The candidate will play a critical role in driving cash flow improvement, reducing DSO, and minimizing bad debt while ensuring a culture of accountability, transparency, and customer-centricity within the team. Your primary responsibility will be to lead a group of Team Leads to effectively manage our outstanding accounts receivable. You will collaborate with various stakeholders, including Sales, Operations, Finance, and Legal teams, to ensure that the collections function aligns with the company's financial goals and objectives. You will be called on to demonstrate your leadership skills, contribute to our financial success, and ensure the stability of our accounts receivable.\n Pre-requisites:\nBachelor’s degree in finance, accounting, business administration, or a related field. \nProven experience as a Collections Manager or in a similar leadership role within a large organization, preferably in a multinational environment. \n12+ years of total experience with at least 5 years in leading collections teams in a shared services or multinational environment. \nHands-on experience in managing large portfolios / teams \nIn-depth understanding of end-to-end collections processes, credit risk assessment, dispute management, and customer account reconciliation. \nFamiliarity with O2C cycle and its integration with upstream/downstream finance processes (invoicing, cash apps, billing, customer master data). \nExcellent analytical skills with the ability to interpret data, identify patterns, and develop actionable insights. \nExceptional communication and negotiation skills to interact with internal stakeholders and key customers. \nDemonstrated success in building and leading high-performing, customer-focused teams. \nAbility to coach, mentor, and retain talent, with a focus on performance metrics and engagement. \nProficiency in using collection tools, software, and financial systems. \nStrong interpersonal and negotiation skills to deal with customers, sales teams, and senior finance leaders. \nConflict resolution and stakeholder management skills in a cross-functional setup. \nProblem-solving skills and the ability to handle challenging situations. \nData-driven approach to collections strategy and decision-making. \nExperience in root cause analysis, aging trend analysis, and defining collection effectiveness KPIs. \nResponsibilities/Expectations from the role:\nOversee and manage a group of Team Leads, providing leadership, guidance, and support to ensure efficiency and effectiveness in the collections process. \nDrive and execute effective collections strategies to achieve cash collection targets, reduce DSO, and minimize aged receivables. \nMonitor collection activities, track performance metrics, and generate reports for management, providing insights and recommendations for improvement. \nCollaborate with Operations, Sales, and Customer Service teams to identify and resolve disputes, billing discrepancies, and payment delays, ensuring timely resolution and maintaining positive customer relationships. \nLead interactions with key customers, especially on escalated or high-value accounts, with clear action planning and resolution pathways. \nGenerate and present weekly/monthly dashboards on collection performance, risks, and opportunities to leadership. \nProvide insights and forecasts to support working capital and cash flow planning. \nStay updated on industry best practices, regulations, and changes in credit reporting and collections laws to ensure compliance and make necessary adjustments to the collections process. \nCoach Team Leads to lead their teams in pursuit of continuous improvement, and to develop existing talent. \nRepresent team for Business Governance meetings with on-site. Deep understanding of the business to be able to address issues being raised by On-site partners. Play the role of POC at GCC \nEnsure key collection strategies are being implemented and adhered to by the team. Should proactively work with leads and AMs and collate feedback on strategies and report to management. \nIdentify automation and process improvement opportunities across collections workflows. \nEnsure adherence to audit, compliance, and internal control standards. \nPreferred Attributes:\nResilient leader with a strong bias for execution \nAbility to thrive in a fast-paced and matrixed environment \nAgile mindset to adapt strategies to business realities \nStrong customer orientation with commercial acumen \nProven ability to drive continuous improvement initiatives","description_format":"text","description_chars":6496,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"},{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Waste Management","Environmental Science"],"lifecycle":[{"event":"open","at":"2026-10-18T15:07:02Z"},{"event":"close","at":"2026-10-24T01:26:04Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/clean-harbors-associate-manager-manager-collections-2","json_url":"https://alion.io/job/clean-harbors-associate-manager-manager-collections-2.json","meta":{"generated_at":"2026-10-24T05:16:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7405,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1849239},"rest":"https://alion.io/mcp/rest/get_company?id=1849239"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclean-harbors-associate-manager-manager-collections-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclean-harbors-associate-manager-manager-collections-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclean-harbors-associate-manager-manager-collections-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/clean-harbors-associate-manager-manager-collections-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclean-harbors-associate-manager-manager-collections-2"}]}