Director, Consulting Services, Audit & Certification - Vendor Risk Management

POSITION SUMMARY 

Directorsare experienced leaders who oversee service lines, delivery fora portfolio of projects, manage client engagements, and leadconsulting teams. They play a pivotal role in driving operational excellence while progressively enhancing their business development, strategic planning, and leadership skills.

Directorsare expected to focus on strategic alignment, service line development, business development, sales support, and advanced leadership competencies. They are responsible formanaging multiple client engagements, optimizingteam performance, and contributing to the organization's long-term strategic objectives. 

SPECIFIC JOB RESPONSIBILITIES 

• • Service line leader, establishing and managing to expectations for delivery of consulting services within the established service line(s) (e.g., vendor risk management). 
  • Responsible for a portfolio of delivery projects within the service line, serving as a client escalation point, ensuring engagement success, and driving quality deliverables for all projects within the portfolio. 
  • Collaborate with Sales and Client Success teams to identify client needs and opportunities for service expansion. 
  • Contribute to proposal development by scoping projects and aligning solutions with client goals. 
  • Develop client relationship-building skills to support long-term business partnerships. 
  • Analyze client feedback and market trends to identify strategic growth opportunities. 
  • Mentor and coach consultants, senior consultants, and principal consultants, fostering their professional growth and skill development. 
  • Conduct performance evaluations and provide actionable career development plans for team members. 
  • Serve as a role model, demonstrating leadership competencies and Clearwater's values. 
  • Implement structured mentorship initiatives to prepare future leaders within the consulting team. 
  • Promote a continuous learning environment through knowledge-sharing and internal training programs. 
  • Lead multiple client engagements, ensuring successful project execution within scope, timeline, and budget. 
  • Drive process improvements and operational efficiencies to enhance service delivery and profitability. 
  • Collaborate with peers to refine methodologies, tools, and delivery frameworks. 
  • Monitor resource allocation and utilization to optimize team performance and project outcomes. 
  • Contribute to organizational forecasting, planning, and strategic goal setting. 
  • Meet all internal compliance requirements and follow all internal processes and ensure their team does the same.  
  • Regularly contribute to the development of thought leadership materials such as white papers, blogs, and conference presentations. 
  • Participate in industry events and professional organizations to represent Clearwater and build industry credibility. 
  • Successful delivery of client engagements within defined scope, budget, and quality expectations. 
  • Positive client feedback and satisfaction scores. 
  • Billable hours target: 1,040 hours annually (equivalent to 50% utilization). 
  • Perform other duties within the scope of the role as assigned.   

 EXPERIENCE REQUIRED  

• • 10+ years of experience in Consulting, Cybersecurity, or related role.   
  • Experience leading a service line or lines within a consulting context. 
  • Experience in identifying client needs and contributing to business development efforts. 
  • Proven experience leading diverse teams and driving project success through strong organizational and strategic planning. 

QUALIFICATIONS, SKILLS, & KNOWLEDGE  

• • BA/BS Degree 
  • Leadership, team-building, performance management, and motivation skills to guide project teams to successful outcomes. 
  • Effective delegation and prioritization skills to balance operational tasks with strategic contributions. 
  • Professional industry certifications like CISSP, CISA, CISM, etc.preferred 
  • In-depth knowledge of industry frameworks (e.g., NIST, HIPAA, HITRUST, ISO 27001) and their application in healthcare environments. 
  • Strong capability in designing and implementing risk management and compliance programs. 
  • Ability to critically assess security and compliance strategies to align with business objectives. 
  • Proficiency in coaching and mentoring to develop future leaders within the organization. 
  • Strategic thinking to align operational efforts with long-term business goals. 
  • Ability to develop solution-based proposals that align with client business challenges. 
  • Understanding financial and operational business metrics to support decision-making. 
  • Excellent communication and stakeholder management skills to engage with executive-level clients and internal leadership. 
  • Strong negotiation and problem-solving capabilities to resolve complex client challenges. 
  • Ability to build trust and credibility within the team and with clients. 
  • Ability to embrace Clearwater’s CLEAR core values (Commitment to Client Success, Lead with Accountability, Integrity & Collaboration, Excellence in All That We Do, Advance Colleague Success, Respect & Transparency) and culture.  

PROFESSIONAL DEVELOPMENT EXPECTATIONS  

• • Leadership Development:  
  • Attend advanced leadership programs to develop strategic planning and decision-making skills. 
  • Actively seek mentorship from Directors and Senior Directors to learn higher-level management strategies. 
  • Lead cross-functional initiatives to gain exposure to broader business operations. 
  • Business Development Training:  
  • Gain experience in proposal writing, scoping, and client opportunity identification. 
  • Participate in business strategy discussions to understand organizational priorities. 
  • Build relationships with clients and internal sales teams to support revenue growth. 
  • Technical Advancement:  
  • Pursue advanced industry certifications such as CISSP, CISM, or HITRUST to enhance credibility. 
  • Stay current with regulatory updates and emerging security threats. 
  • Thought Leadership Contribution:  
  • Publish articles and white papers to contribute to the industry dialogue. 
  • Present at conferences and webinars to build professional visibility. 

The base salary range for this role is $160,000- 190,000. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays, and paid sick time. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including applicable candidate experience, skills, education and other factors permitted by law.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of colleagues in the role. All colleagues may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Clearwater is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Clearwater/Redspin’s Recruiting team if you need any assistance completing any forms or to otherwise participating in the application process.

Mental/Physical Requirements: Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires the ability to use a personal computer for extended periods of time.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of colleagues in the role. All colleagues may be required to perform duties outside of their normal responsibilities from time to time, as needed. 

Clearwater is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Clearwater/Redspin’s Recruiting team if you need any assistance completing any forms or to otherwise participating in the application process. 

Mental/Physical Requirements: Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires the ability to use a personal computer for extended periods of time.