{"id":2962567,"url":"https://alion.io/job/clearcaptions-sales-operations-specialist-100-remote","title":"Sales Operations Specialist (100% Remote)","company":{"id":2107958,"name":"ClearCaptions","domain":"clearcaptions.com","url":"https://alion.io/company/clearcaptions","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":99,"open_postings":17,"ghost_share":0,"stale_share":0.059,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":81000,"max_usd":177000,"period":"year","method":"global_role_seniority_cell","sample_n":8012},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Salesforce","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-10-20T07:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-05T04:17:34Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Summary:\nThe Sales Operations Specialist serves as a key operational partner to the Sales organization by coordinating reporting, systems support, process administration, and performance tracking activities. The role maintains sales performance metrics, supports customer relationship management (CRM) and business systems, assists with sales events and enablement initiatives, and coordinates cross-functional projects to help improve productivity, efficiency, and execution. Through accurate reporting, effective communication, and operational support, the position helps ensure sales teams have the tools, information, and resources needed to achieve business goals.\n\nWhat This Role Does:\nSales Operations, Analytics & Business Performance\nMaintains sales performance reports, dashboards, scorecards, and key performance indicator (KPI) tracking tools.\nCompiles and analyzes sales activity, conversion rates, installations, cancellations, and revenue data to support reporting needs.\nPrepares reporting, analysis, and presentation materials to support sales leadership meetings, business reviews, and operational initiatives.\nPerforms data validation and reporting audits to help ensure data accuracy and integrity.\n\nSales Process, Systems & Operational Excellence\nLeads and supports initiatives designed to improve sales processes, operational efficiency, and workflow effectiveness.\nDevelops, updates, and maintains standard operating procedures (SOPs), documentation, and process guides.\nAssists with the administration of Salesforce and other sales systems, including reporting support, data maintenance, and user assistance.\nPartners with Business Operations and Technology teams to support system enhancements, process updates, and user adoption efforts.\n\nSales Enablement, Event Operations & Field Support\nCoordinates operational activities for sales events, lead generation programs, and community outreach initiatives.\nDevelops, tracks, and reports event performance metrics, including attendance, leads, conversions, installations, and revenue results.\nAssists with event logistics, inventory management, materials preparation, and budget tracking.\nMaintains sales enablement resources, onboarding materials, and field support tools to promote consistent execution across sales teams.\n\nCross-Functional Project Leadership\nLeads and supports cross-functional projects involving Sales, Marketing, Finance, Training, Recruiting, Technology, and Business Operations.\nCoordinates project activities, timelines, communications, and deliverables to support successful implementation.\nAssists with tracking project progress, identifying potential issues, and escalating concerns as appropriate.\nPerforms other duties as assigned.\n\nWhat You Will Bring:\nAn associate degree is required; a bachelor's degree is preferred. Equivalent combinations of education and relevant experience may be considered.\nA minimum of five (5) years of experience in sales operations, business operations, sales enablement, or related fields.\nStrong knowledge of sales operations principles, performance management, forecasting, pipeline analysis, and KPI reporting.\nKnowledge of CRM platforms, sales technologies, reporting tools, and data management practices, including Salesforce and business intelligence solutions.\nExperience in analyzing complex data sets, identifying trends, and translating findings into actionable business recommendations.\nSkilled in developing dashboards, scorecards, reports, and performance metrics that support operational and strategic decision-making.\nAbility to collaborate effectively across Sales, Marketing, Finance, Technology, Training, Recruiting, and Business Operations functions to create a high-quality, results-driven, team-oriented environment.\nExcellent verbal and written communication, presentation, and problem-solving skills, with the ability to communicate complex information clearly through presentations, reports, and executive summaries.\nAbility to influence stakeholders and driving adoption of new processes, systems, and operational initiatives.\nSelf-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.\nDemonstrated ability to use discretion, make sound decisions, and maintain confidentiality.\nWillingness and ability to work flexible hours as needed and travel up to 10%, which may include occasional overnight travel. \nProficiency in Microsoft Office Suite and modern communication tools for virtual teams (e.g., Microsoft Teams, Slack).\n\nPhysical Demands:\nIn accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, the Company will provide reasonable accommodations to qualified individuals with documented disabilities to enable them to perform the essential functions of the job, unless such accommodations would impose an undue hardship. Employees seeking accommodation should contact the People Department to initiate the interactive process.\n\nEmployees may experience the following physical demands for extended periods of time:\nSitting, standing, and walking (90-100%)\nKeyboarding (95 - 100%)\nViewing computer monitor, tablet, and cell phone requiring close vision (70-90%)\n\nWork Environment:\n100% Remote with Travel: Primarily works indoors from a home office or at customer, vendor, or business locations. Approximately 10% travel is required and may include driving, overnight stays, out-of-state trips, and exposure to varying weather conditions.","description_format":"text","description_chars":5532,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":["Home office"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hearing Care & Audiology"],"lifecycle":[{"event":"open","at":"2026-10-20T23:17:14Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":172500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.9,"age_days":15,"expected_fill_days":43,"reasons":["conf:1","velocity","win:mid"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/clearcaptions-sales-operations-specialist-100-remote","json_url":"https://alion.io/job/clearcaptions-sales-operations-specialist-100-remote.json","meta":{"generated_at":"2026-11-05T09:19:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11864,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2107958},"rest":"https://alion.io/mcp/rest/get_company?id=2107958"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclearcaptions-sales-operations-specialist-100-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclearcaptions-sales-operations-specialist-100-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclearcaptions-sales-operations-specialist-100-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/clearcaptions-sales-operations-specialist-100-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclearcaptions-sales-operations-specialist-100-remote"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2962567}},{"tool":"search_jobs","arguments":{"company":"clearcaptions.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2962567},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}