{"id":2594162,"url":"https://alion.io/job/clearfield-bg-lead-general-manager-texas","title":"Lead General Manager (Texas)","company":{"id":310632,"name":"clearfield.bg","domain":"clearfield.bg","url":"https://alion.io/company/clearfield","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States","Houston, United States","Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T02:24:49Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-21T03:10:41Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"About the Position:\nCLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier, physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.\nAs Lead General Manager, Texas, you are directly responsible for your home airport's operations, team and performance. You also serve as the Sunbelt Regional Director's partner across Texas, providing leverage on quality control, stakeholder relationships and operational consistency. You are process oriented, you ensure adherence to procedures, and you can expertly navigate operational challenges across multiple locations.\nKey Responsibilities Include:\nLead your home airport\nOwn day-to-day operations and performance at your home airport, delivering CLEAR's objectives for security, service and sales.\nLead a team of Ambassadors and Managers who use CLEAR technology to deliver exceptional airport security, customer service and sales experiences while continuously sharing the CLEAR story.\nHire, develop and sustain a diverse, engaged team, and performance manage salaried and hourly team members through clear expectations, ongoing feedback and regular evaluation.\nManage staffing, scheduling, payroll and labor utilization, and monitor enrollments, renewals, conversion, service quality, security compliance, labor and turnover, taking action to improve results.\nBuild and maintain strong relationships with your home airport's leadership, TSA, airline partners, contractors and vendors, and ensure adherence to CLEAR policies and airport, state and federal requirements.\nMaintain a visible, hands-on presence on the floor, supporting your team and resolving operational and Member concerns.\nSupport Texas airport leaders and the Regional Director\nPartner with the Regional Director on operational priorities across Dallas, Austin and Houston, with clear alignment on assignments, expected outcomes and follow-through.\nServe as a peer resource to the Austin and Houston General Managers through a dotted-line relationship: coaching, sharing experience and helping address operational challenges, with improvement plans owned locally.\nMake the stations run the same way: identify gaps, issues and best practices in one airport and help the others apply CLEAR's operating standards consistently, accounting for each airport's needs.\nConduct regular airport visits to observe operations, provide hands-on support and share \nCoordinate regional initiatives, new programs and pilots as assigned by the Regional Director, working with local General Managers on implementation.\nSupport local General Managers with airport, TSA and airline relationships, and help coordinate responses to partner concerns when requested by the Regional Director.\nEscalate security, compliance, staffing and operational concerns promptly through established channels, and provide temporary operational or leadership cover during peak periods and transitions as directed by the Regional Director.\nIdeal candidates will have:\n8+ years of operations leadership experience in a high volume, fast-paced, customer-facing environment such as retail, restaurants, hospitality, rental cars or aviation. General Manager experience required.\nA strong track record of leading a successful operation and delivering results in security, service, sales and employee engagement.\nExperience supporting multiple locations, mentoring peer leaders or coordinating initiatives across teams preferred.\nDemonstrated ability to influence without direct reporting authority, build credibility with peers and follow through on shared commitments.\nExperience managing both salaried and hourly employees, including developing and managing Managers.\nAbility to develop trusted relationships with airport, airline and TSA leadership.\nExcellent organizational skills and the judgment to balance home airport responsibilities with broader Texas support needs, and to recognize when to involve the Regional Director.\nBachelor's degree or higher preferred.\nBased at a designated home airport, with availability to work a non-traditional schedule (weekends, holidays, early mornings and evenings) and to travel up to 50% of the time to Austin, Houston, and Dallas based on priorities set with the Regional Director.\nRequired to successfully complete a government background investigation.\nThe base salary range for this role is $115,000 - $140,000 / year depending on level of skills and experience. \nThis range represents the base salary consistent with our current compensation program for this position at CLEAR. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. \nPerks of Being a Team Member at CLEAR!\nCompetitive compensation structure with base and target bonus\n3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company-paid holidays \n$100 monthly wellness stipend for health and fitness-related expenses\n401k Retirement Plan with company match\nComprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance\nFamily Planning benefits through KindBody\nPaid Parental Leave\nFamily, Military & Bereavement Leave Program\nEmotional Well Being Assistance\nOngoing training & development programs to grow & advance your career with a growing company! \nFree CLEAR memberships for you and one other. Plus a discounted membership for three friends!\nTerms and conditions of the benefit, including eligibility are detailed in the applicable benefit policy or plan and are subject to change without notice.\nQualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.\nCLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.\nWe are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). 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