# Customer Success Manager

ClearRisk is a rapidly scaling SaaS company. We are searching for a driven individual to join our Customer Success team as a Customer Success Manager.Reporting to the Director of Customer Success, the ideal candidate is an entrepreneur at heart, has apassion for building external relationships, solving problems, driving successful outcomesand all the benefits and challenges that go along with that! Location: St. John’s, NL, Canada or remote ClearRisk empowers our customers by optimizing risk and improving safety for their employees and the general public. We keep people from harm and help our customers be more successful. Our cloud-based claims and risk management solutions provide customers with a suite of tools and insights built for industries such as municipalities, utilities, real estate/property groups, manufacturers, retailers and more. Our solutions lower insurance and risk management costs while giving meaningful data insights that drive business growth. You’ll have strong team support and a proven, mature SaaS solution that’s currently in-use within over 350 organizations in North America providing documented results. Who you are: We’re looking for someone who builds trus

- **Id**: 3689199
- **Url**: <https://alion.io/job/clearrisk-customer-success-manager>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: St. John's, Canada
- **Countries**: CA
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-03T15:59:10Z
- **Employer posted date**: 2026-11-03
- **Last verified at**: 2026-11-10T03:19:11Z
- **Board verified**: yes
- **Days open**: 6
- **Description format**: text
- **Description chars**: 6691
- **Description truncated**: no
- **Benefits**: Flexible schedule
- **Relocation offered**: no
- **Industries**: InsurTech

## Company

- **Id**: 3870013
- **Name**: ClearRisk
- **Domain**: clearrisk.com
- **Url**: <https://alion.io/company/clearrisk>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: BambooHR

## Technologies

- **Microsoft Office** — Optional: no
- **Outlook** — Optional: no
- **Salesforce** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 6

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-11-03T15:59:10Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 5
- **Expected fill days**: 26
- **Reasons**: conf:3, win:early
- **Computed at**: 2026-11-09T06:03:00Z

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.
