{"id":3040820,"url":"https://alion.io/job/clearwater-analytics-site-reliability-engineer-ii","title":"Site Reliability Engineer II","company":{"id":1969767,"name":"Clearwater Analytics","domain":"cwan.com","url":"https://alion.io/company/cwan-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":10,"computed_at":"2026-10-24T06:02:35Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95098,"max":122550,"currency":"USD","period":"year","gross":null,"usd_annual":122550},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Datadog","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Linux","optional":false},{"name":"Prometheus","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-09-15T00:00:00Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-22T02:55:00Z","board_verified":false,"closed_at":null,"days_open":40,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":40},"description":"About Us: At Clearwater, we are dedicated to provide world-class enterprise applications, ensuring their performance and availability to support our clients in the ever-evolving fintech landscape. Our Enterprise Application Support team plays a vital role in maintaining the smooth operation of critical business systems, driving innovation and excellence in our technology offerings.\nThe Role: We are seeking an experienced and motivated individual to join our Enterprise Application Support team. In this role, you will be responsible for monitoring and maintaining the performance, availability, and stability of our enterprise-level applications. You will work collaboratively with cross-functional teams to ensure our systems run efficiently and effectively.\nWhat You’ll Do:\nAdminister and manage monitoring tools such as Datadog, ELK, Grafana, and Prometheus.\n\nPerform scheduled job monitoring and incident management, addressing issues as they arise.\n\nFacilitate outage communication and coordination among stakeholders.\n\nUtilize ITIL principles for effective problem management.\n\nMonitor applications, servers, networks, databases, and storage systems.\n\nTroubleshoot and identify issues within the IT infrastructure environment.\n\nDemonstrate a solid understanding of Linux/Unix fundamentals, focusing on subsystems such as memory, storage, networks, CPU, disk, filesystems, and services.\n\nScripting knowledge in Linux/Unix is a plus.\n\nExhibit strong logical and analytical skills with a good understanding of IT infrastructure.\n\nBe comfortable working in a 24/7 shift environment.\n\nManage infrastructure monitoring tools effectively, responding to alerts, performing initial triage, and escalating as necessary.\n\nMaintain and update dashboards for server and network monitoring, including monitoring network traffic, bandwidth, hardware, uptime, and performance.\n\nPrepare and maintain documentation and reports, providing follow-up status on identified tasks.\n\nCreate daily and weekly reports based on specified formats for designated recipients.\n\nImplement and maintain standard escalation procedures in alignment with the communication plan, ensuring timely escalation and reporting of alerts according to defined roles and responsibilities.\n\nWhat You’ll Need:\n2 to 5 years of experience in application and infrastructure monitoring within a global enterprise environment.\n\nStrong experience in the creation and fine-tuning of advanced alerts for monitored nodes.\n\nExcellent documentation and communication skills.\n\nA Bachelor’s degree in Computer Science or a related field, or an equivalent combination of education and experience.\n\nSalary Range\n$95,098.80 - $122,550.00This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits. Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.","description_format":"text","description_chars":3512,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Accounting & Tax Software","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-21T22:40:49Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":0.9,"p_active":0.399,"p_room":0.35,"age_days":39,"expected_fill_days":10,"reasons":["conf:51","velocity","win:tail","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":122550,"is_top_pay":false},"html_url":"https://alion.io/job/clearwater-analytics-site-reliability-engineer-ii","json_url":"https://alion.io/job/clearwater-analytics-site-reliability-engineer-ii.json","meta":{"generated_at":"2026-10-25T00:19:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":476,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1969767},"rest":"https://alion.io/mcp/rest/get_company?id=1969767"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclearwater-analytics-site-reliability-engineer-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclearwater-analytics-site-reliability-engineer-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclearwater-analytics-site-reliability-engineer-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/clearwater-analytics-site-reliability-engineer-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclearwater-analytics-site-reliability-engineer-ii"}]}