{"id":4301140,"url":"https://alion.io/job/cleo-integration-cloud-account-executive-install-base","title":"Account Executive, Install Base","company":{"id":179386,"name":"Cleo Integration Cloud","domain":"cleo.com","url":"https://alion.io/company/cleo-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":80000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-14T01:58:16Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T03:16:51Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Account Executive, Install is part of Cleo’s first-class Sales Team and is responsible for growing revenue within Cleo’s existing customer base. You will become a product knowledge expert across the Cleo Integration Cloud and focus on expanding the value customers get from Cleo by identifying new use cases, adding trading partners, volumes, and modules, and renewing and growing recurring revenue across a book of installed customers.\nYou will use modern AI tools as part of your everyday workflow to find whitespace in your accounts, spot expansion and renewal signals, personalize outreach at scale, and keep your pipeline accurate. Our goal is to help you take the next step in your sales career and give you the tools to do it successfully. We are looking for candidates who are eager to drive their business and set goals that align with company growth. Cleo is a growing ecosystem and we want the best and brightest on our team.\nEssential Duties & Responsibilities\nThe essential functions include, but are not limited to, the following:\nManage and grow a book of installed customers, serving as the commercial point of contact for expansion and renewal opportunities\nIdentify and close upsell, cross-sell, and add-on opportunities, such as new modules, additional trading partners, increased volumes, and new business units or use cases\nExecute a successful sales process from opportunity identification to appointment to close, with a high level of activity across a large number of accounts\nOwn the renewal cycle for assigned accounts, forecasting renewals early, addressing risk, and negotiating terms that protect and grow recurring revenue\nAnalyze customer usage, contract, and product-footprint data to identify whitespace and prioritize accounts with the highest expansion potential\nPartner with Account Managers, Customer Success, Support, and Professional Services to drive adoption, resolve issues, and make sure customers realize value from Cleo\nWork with SDRs and Solution Consultants to build programs that meet each client’s needs and budget\nEducate and advise clients on industry trends, EDI and B2B integration best practices, and the value of Cleo’s ecosystem to build strong, trustworthy relationships\nObtain feedback from clients and adjust messaging to improve downstream execution; share customer insights with Product and Marketing\nNegotiate with clients, solve problems, and make sure deadlines are met\nCheck and report on customers’ Cleo program progress and value realized\nMaintain accurate opportunity, account, and forecast data in the CRM and deliver reliable renewal and expansion forecasts\nAI Fluency Competencies\nAt Cleo, AI is part of how our sales team works. In this role you are expected to use AI responsibly and effectively to improve the quality and speed of your work, while keeping your judgment and customer relationships at the center. Fluency in this role means:\nWhitespace and account analysis. Use AI to analyze usage, contract, and footprint data across your installed base and surface the accounts and use cases with the greatest expansion potential.\nSignal-driven prioritization. Interpret AI-driven intent, usage, and customer-health signals to decide where to focus expansion, renewal, and risk-mitigation efforts\nPersonalization at scale. Use AI to tailor outreach, proposals, and renewal communications to each customer’s industry, trading partner network, and priorities, then edit them so they sound authentic and are correct.\nPrompting and iteration. Write clear prompts, give AI useful context, and refine outputs until they are accurate, specific, and ready to use.\nConversation intelligence. Use AI-generated call summaries, themes, and action items to capture next steps, improve your own approach, and share insights with Account Management and Customer Success.\nForecasting and CRM hygiene. Use AI assistance to keep records current, flag at-risk renewals and stalled deals, and pressure-test your forecast.\nSound judgment and verification. Verify AI output before sharing it with a customer, know where AI helps and where human insight is needed, and keep your own judgment in every customer interaction.\nResponsible use. Follow Cleo’s AI, data security, and confidentiality policies. Never enter customer confidential or sensitive data into unapproved tools.\nContinuous learning. Stay curious about new AI capabilities, share what works with your peers, and help the team raise its collective AI skills.\nPrerequisites\nHave received a Bachelor’s degree \n\n3-5 years prior experience in an Account Executive, Account Management, SDR/BDR, or Inside sales role, preferably in B2B SaaS\n\nExperience managing renewals and driving expansion within an existing customer base is a plus\n\nCommunicate confidently in person, over the phone, and online\n\nComfortable using AI tools to research, plan, and communicate, with sound judgment about when and how to use them\n\nStrong organization and time management across a large portfolio of accounts\n\nFocus on the positive and strive for continual improvement\n\nBe ambitious and motivated to achieve results\n\nCollaborate and operate well in a fast-paced, team-oriented environment\n\nBe effective at building strong, long-term relationships\n\nAdhere to a strong work ethic and sense of commitment\n\nEnjoy learning about supply chain, B2B integration, and the IT industry\nAbility to travel 30% \n\nA few things we offer\nCompensation Range: $80,000 - $100,000 annual base salary + Commission Potential \nGreat Healthcare + Dental + Vision\nFlexible PTO\nCulture of support, encouraging Life-Work balance\n401k match\nFSA and HSA options\nEmployee Assistance Program\nPaid Parental Leave\nRemote work environment \nAccelerated title and salary growth potential \nA fun and energetic work environment that makes you excited to go to work every day\nWe use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at .\nCleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.","description_format":"text","description_chars":6530,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Continuous learning","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Integration & API Management","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-11-14T03:16:51Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":132,"reasons":["conf:0","win:early"],"computed_at":"2026-11-14T04:12:10Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":false},"html_url":"https://alion.io/job/cleo-integration-cloud-account-executive-install-base","json_url":"https://alion.io/job/cleo-integration-cloud-account-executive-install-base.json","meta":{"generated_at":"2026-11-14T04:12:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6725,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179386},"rest":"https://alion.io/mcp/rest/get_company?id=179386"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcleo-integration-cloud-account-executive-install-base"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcleo-integration-cloud-account-executive-install-base"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcleo-integration-cloud-account-executive-install-base"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cleo-integration-cloud-account-executive-install-base\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcleo-integration-cloud-account-executive-install-base"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4301140}},{"tool":"search_jobs","arguments":{"company":"cleo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4301140},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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