{"id":4027454,"url":"https://alion.io/job/clera-agent-product-manager-9","title":"Agent Product Manager","company":{"id":2706,"name":"Clera","domain":"getclera.com","url":"https://alion.io/company/clera","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":80,"open_postings":40,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":6,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":210000,"currency":"USD","period":"year","gross":null,"usd_annual":210000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"OpenAI Codex","optional":false}],"status":"live","first_seen_at":"2026-11-10T17:19:52Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T03:36:54Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the Role\nJoin a team building AI agents for hospitality businesses. This customer-facing role focuses primarily on account implementation and success, while translating customer needs into product improvements for engineering.\nWhat You'll Do\nLead customer onboarding, refinement, quarterly business reviews, and optimization conversations to support retention and growth.\n\nBuild and deploy AI agents that address customer workflows, using AI coding assistants to scope and prototype solutions.\n\nIdentify recurring customer needs and turn them into prioritized product work for engineering.\n\nPartner with engineering to resolve agent limitations and define new capabilities.\n\nAutomate repetitive work and improve the efficiency of customer-facing operations.\n\nWhat We're Looking For\nAt least 3 years in product management, operations, implementation, solutions engineering, customer success, or another customer-facing technical role delivering solutions.\n\nExperience owning implementation, customer success, or customer operations for a technical product.\n\nA systems-oriented approach and a track record of building automations or workflows, using tools such as RPA, no-code platforms, or scripting.\n\nExperience scoping technical requirements and translating customer needs into implementable specifications.\n\nExperience building or deploying agentic AI solutions in customer success or operations, and using AI coding assistants such as Claude, Codex, ChatGPT, or similar.\n\nComfort managing customer relationships and leading onboarding, support, or business review calls.\n\nAbility to spot patterns across customer requests and decide what to address through automation versus engineering.\n\nExperience with non-technical customers or in hospitality, travel, or customer service is helpful.\n\nCompensation & Benefits\nBase salary is $120,000 to $210,000 annually, with 0.15% to 0.60% equity. Health insurance and a 401(k) match are provided. Visa sponsorship is not available; candidates must be authorized to work in the United States.\nLocation\nOn-site in San Francisco, California.","description_format":"text","description_chars":2087,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Health insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-10T17:27:55Z"}],"visa":[{"country":"US","licensed_sponsor":false,"adverts_offering_sponsorship_24m":51,"sanctioned_now":false,"evidence":"Offered visa sponsorship in 51 of its adverts here in 24 months","filings_12m":0,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":6,"reasons":["conf:2","agency","win:early","comp:brand"],"computed_at":"2026-11-11T05:56:42Z"},"pay":{"stated_usd_annual":210000,"is_top_pay":true},"html_url":"https://alion.io/job/clera-agent-product-manager-9","json_url":"https://alion.io/job/clera-agent-product-manager-9.json","meta":{"generated_at":"2026-11-11T05:56:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8158,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2706},"rest":"https://alion.io/mcp/rest/get_company?id=2706"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclera-agent-product-manager-9"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclera-agent-product-manager-9"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclera-agent-product-manager-9"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/clera-agent-product-manager-9\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclera-agent-product-manager-9"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4027454}},{"tool":"search_jobs","arguments":{"company":"getclera.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4027454},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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