{"id":2102130,"url":"https://alion.io/job/clera-forward-deployed-operator-associate","title":"Forward Deployed Operator, Associate","company":{"id":2706,"name":"Clera","domain":"getclera.com","url":"https://alion.io/company/clera","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":80,"open_postings":30,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":6,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":200000,"currency":"USD","period":"year","gross":null,"usd_annual":200000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-08T17:21:19Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-11T19:24:43Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About the Role\nJoin a customer implementations team at a healthcare workflow automation startup, where you will build and maintain automation workflows for healthcare operations. You will connect customer needs with product capabilities, helping teams automate complex processes and sharing practical feedback that informs product improvements.\nWhat You'll Do\nLead customer engagements from proof of concept through kickoff, building and delivering workflows with natural language and AI-enabled tools.\n\nWork with healthcare operations teams to understand their procedures and translate ambiguous needs into clear automation requirements.\n\nManage several implementations at once and monitor production workflows, investigating and resolving failures as customer systems change.\n\nBuild trust with customer stakeholders and take ownership of ongoing implementation relationships.\n\nShare recurring issues, edge cases, and customer feedback with engineering to help shape product priorities.\n\nWhat We're Looking For\nAt least 1 year of experience in a customer-facing implementation, solutions, customer success, operations, consulting, or similar role.\n\nExperience owning multiple customer projects or implementations simultaneously, ideally at an early-stage startup.\n\nHands-on experience with AI tools such as Claude, Codex, or similar, and comfort learning no-code or low-code automation platforms.\n\nFamiliarity with browser automation, APIs, SQL, or developer tools.\n\nHealthcare, health tech, or revenue cycle management experience, plus strong communication skills and attention to detail.\n\nAuthorized to work in the United States without visa sponsorship.\n\nCompensation & Benefits\nAnnual salary range: $150,000 to $200,000. 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