{"id":2641900,"url":"https://alion.io/job/clera-operations-lead-6","title":"Operations Lead","company":{"id":2706,"name":"Clera","domain":"getclera.com","url":"https://alion.io/company/clera","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":80,"open_postings":30,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":6,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":180000,"max":220000,"currency":"USD","period":"year","gross":null,"usd_annual":220000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LLM","optional":false}],"status":"live","first_seen_at":"2026-10-15T17:24:30Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-18T10:59:54Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About the Role\nOwn a core operational domain at an early-stage financial technology company, spanning customer operations, payment operations, or financial crime operations. You will build and improve the processes, metrics, tooling, and automations that let the operation handle more volume without growing headcount.\nWhat You'll Do\nHandle operational cases directly at first to understand where workflows break and establish meaningful performance metrics.\n\nDesign and launch automations, then test the operating model with live workflows and measure its impact.\n\nDevelop automated agents for routine work, keeping people focused on high-risk or complex decisions.\n\nWork directly with Engineering and Product to define agents and build operational tools.\n\nCreate and maintain escalation paths, standard operating procedures, and operational metrics.\n\nImprove operational capacity and quality while keeping headcount flat.\n\nWhat We're Looking For\nAt least 3 years building products or processes in banking, fintech, payments, or crypto, or experience in top-tier consulting with regulated financial services exposure.\n\nExperience shipping production automations or agents in live environments, not just proofs of concept.\n\nExperience owning operational domains end to end, including process design, SOPs, KPIs, and tooling.\n\nKnowledge of workflow automation, agent-based operating models, and AI or LLM-enabled systems.\n\nExperience defining and improving operational metrics, and working with Engineering and Product to build tools.\n\nHands-on experience with operational queues, case handling, transaction processing, or related work; familiarity with compliance, risk, financial crime, payments, clearing, or settlement is valuable.\n\nCompensation & Benefits\nBase salary is $180,000 to $220,000 USD annually. Visa sponsorship is available.\nLocation\nOn-site in New York, New York, United States.","description_format":"text","description_chars":1895,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"New York","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Blockchain & Crypto"],"lifecycle":[{"event":"open","at":"2026-10-15T19:07:01Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.379,"p_room":1,"age_days":1,"expected_fill_days":6,"reasons":["conf:2","agency","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":220000,"is_top_pay":true},"html_url":"https://alion.io/job/clera-operations-lead-6","json_url":"https://alion.io/job/clera-operations-lead-6.json","meta":{"generated_at":"2026-10-18T11:28:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16987,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2706},"rest":"https://alion.io/mcp/rest/get_company?id=2706"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclera-operations-lead-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclera-operations-lead-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclera-operations-lead-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/clera-operations-lead-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclera-operations-lead-6"}]}