{"id":1154520,"url":"https://alion.io/job/cleveland-clinic-coordinator-surgeryspecial-unit-general-surgery","title":"Coordinator Surgery/Special Unit - General Surgery","company":{"id":17088,"name":"Cleveland Clinic","domain":"clevelandclinic.org","url":"https://alion.io/company/cleveland-clinic","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":48,"ghost_share":0,"stale_share":0.271,"repost_share":0.021,"time_to_fill_p50_days":8,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Cleveland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":87000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":594},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T19:35:04Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T04:07:22Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.\nWe all have the power to help, heal and change lives - beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.\nJob Title\nCoordinator Surgery/Special Unit - General SurgeryLocation\nClevelandFacility\nCleveland Clinic Main CampusDepartment\nDDSI Administration-Digestive Disease InstituteJob Code\nB16014Shift\nDaysSchedule\n8:00am-4:30pmJob Summary\nJob Details\nJoin Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.\nAt Cleveland Clinic, exceptional patient experiences begin with seamless coordination. As one of the first hospitals in the nation to make outstanding customer service a cornerstone of our mission, we rely on dedicated coordinators to keep operations running efficiently. Your attention to detail, organizational skills, and commitment to patient-centered care will help ensure every patient receives timely, compassionate, and coordinated care throughout their treatment journey.\nA caregiver in this position works M-F, 8:00am-4:30pm. No weekend, evenings, or holidays.\nA caregiver who excels in this role will:\nEnsure accuracy of system-wide master patient index through validation and capture of patient demographic data. \nValidate patient physician information and ensure accurate collection. \nIdentify patients in need of financial counseling to ensure appropriate payment of services. \nTriage appointments, based on diagnosis, patient preferences, and physician specialty. \nCoordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. \nPerform scheduling both intra- and inter-departmentally as requested by physician orders. \nReceive orders and processes as indicated by provider and schedules according to protocol. \nEnsure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). \nServe as liaison with admitting office regarding hospital reservations, update admission information and cancel reservations. \nAct as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. \nCommunicate with patients and their families to provide detailed instructions, directions, and resources available. \nMinimum qualifications for the ideal future caregiver include:\nHigh School Diploma/GED \n2 years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/scheduling \nOR 3 years of customer service concierge experience \nWorking knowledge of computerized appointment/or scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access \nKnowledge of Microsoft Word and Excel applications \nProficiency in use of personal computer (PC) and general knowledge of PC based systems and software \nPreferred qualifications for the ideal future caregiver include:\nIn-depth knowledge of medical terminology and/or CPT/ICD coding \n\nPhysical Requirements:\nRequires frequent standing, walking and sitting for extended periods of time.\nLifting and carrying up to 25 lbs.\nRequires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital.\nNormal or corrected vision.\nPersonal Protective Equipment:\nFollows standard precautions using personal protective equipment as required. \nThe policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.\nCleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.\nDecisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.\nIf applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/\nPlease review the Equal Employment Opportunity poster.\nCleveland Clinic is pleased to be an equal employment opportunity employer.","description_format":"text","description_chars":5275,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Hospitals & Clinics"],"lifecycle":[{"event":"open","at":"2026-09-23T19:35:04Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":8,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/cleveland-clinic-coordinator-surgeryspecial-unit-general-surgery","json_url":"https://alion.io/job/cleveland-clinic-coordinator-surgeryspecial-unit-general-surgery.json","meta":{"generated_at":"2026-09-24T06:33:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}