{"id":3739762,"url":"https://alion.io/job/clevertap-associate-finance-operations-collections","title":"Associate – Finance Operations (Collections)","company":{"id":40947,"name":"CleverTap","domain":"clevertap.com","url":"https://alion.io/company/clevertap-all-in-one-customer-engagement-platform","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kula","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-11-03T11:30:50Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-08T19:39:42Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About the Role :\nWe are looking for a Collections Analyst to own collections and receivables follow-up across our 1,300+ customers, while supporting dashboard operations and accounts payable within our Fin-Ops team.\nYou will work closely with Finance, Sales, Sales Operations, Product, and Engineering to ensure invoices are collected on time and billing is accurate. The role needs strong attention to detail, comfort with large datasets, and the tact to follow up with customers while keeping relationships intact. This is a hands-on, high-ownership role for someone who enjoys working with numbers, systems, and cross-functional stakeholders.\nWhat will you do :\nCollections & Receivables: Follow up on outstanding invoices through reminders, calls, and escalations; maintain AR ageing reports and prioritise overdue accounts; track promises-to-pay, disputes, and short payments; coordinate with Sales and Customer Success to resolve blockers; apply cash and reconcile receipts against open invoices; calculate and collect MAU, email, and WhatsApp usage overages; and share collection updates and bad-debt inputs at month-end.\n\nDashboard & Account Support: Create trial accounts, provision plans and add-ons, close SFDC cases within the 24-hour SLA, test billing modules for new launches, and review closed-won contracts to validate billing terms and IACV.\n\nAccounts Payable Support: Process vendor invoices by verifying against POs, coding, and posting; prepare payment runs; manage vendor reconciliations; ensure compliance with approval workflows, tax requirements, and payment terms; and assist with accruals and AP ageing reviews.\n\nReporting & MIS: Publish collections MIS covering AR ageing, DSO, collection efficiency, and overdue trends; prepare monthly C4S, data-usage, and self-serve reports.\n\nStakeholder Management: Resolve dashboard and billing-related issues in coordination with Product and Engineering; support Sales and Sales Ops with overage and invoice queries; and maintain effective, customer-first communication with customers and internal stakeholders.\n\nWhat are we looking for ?\nGraduate in Commerce, Finance, Accounting, or a related field.\n\n0-1 years in collections, AR/AP, billing, or order-to-cash; SaaS experience preferred.\n\nOpen to working in shifts\n\nAdvanced Excel/Google Sheets (lookups, pivots, large data, reconciliation).\n\nWorking knowledge of AR/AP, ageing analysis, and cash application.\n\nAbility to extract billing and payment terms from contracts and order forms.\n\nStrong numerical accuracy and process discipline in deadline-driven work.\n\nClear communication, with the tact to follow up with customers and senior stakeholders.\n\nStrong ownership and attention to detail.\n\nContract Terms\nFixed-term employment contract for 6 months from the date of joining.\n\nShift-based working will be required.\n\nExtension or conversion to a permanent role may be considered based on individual performance and business requirements.\n\nWhy join us\nContribute to a product backed by 11 technology patents, showcasing industry-leading innovation.\nYou are passionate about technology and its impact on the high-growth mobile technology space\n\nPower personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.\n\nFlourish in an Environment that Nurtures Growth and Curiosity\n\nLearn More\nGet to know us better before you apply!\nCheck out our product documentation, engineering blog, and customer stories to see how we work and what we value.\nOur Culture Video\n\nCleverAI \n\nCleverTap Developer Documentation\n\nBlogs\n\nTesseractDB™\n\nCleverTap Product Demo\n\nAbout CleverTap:\nCleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.\nIts unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform - TesseractDB™, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.\nRecognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.\nBacked by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 550+ employees across offices in the US, the Middle East, Asia, and LATAM.\nFor more information, visit https://clevertap.com/ or follow us on Linkedin and X.\nJoin us in shaping the future of engagement.\nCleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.","description_format":"text","description_chars":5483,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing Automation","Customer & Retention Analytics"],"lifecycle":[{"event":"open","at":"2026-11-04T11:30:50Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.859,"p_room":1,"age_days":4,"expected_fill_days":17,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/clevertap-associate-finance-operations-collections","json_url":"https://alion.io/job/clevertap-associate-finance-operations-collections.json","meta":{"generated_at":"2026-11-08T21:49:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":45514,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":40947},"rest":"https://alion.io/mcp/rest/get_company?id=40947"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclevertap-associate-finance-operations-collections"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclevertap-associate-finance-operations-collections"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclevertap-associate-finance-operations-collections"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/clevertap-associate-finance-operations-collections\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclevertap-associate-finance-operations-collections"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3739762}},{"tool":"search_jobs","arguments":{"company":"clevertap.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3739762},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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