{"id":3089299,"url":"https://alion.io/job/clevertap-manager-tam-bengaluru","title":"Manager- TAM (Bengaluru)","company":{"id":40947,"name":"CleverTap","domain":"clevertap.com","url":"https://alion.io/company/clevertap-all-in-one-customer-engagement-platform","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kula","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":40000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"React Native","optional":false},{"name":"JavaScript","optional":true},{"name":"React.js","optional":true},{"name":"WhatsApp","optional":true}],"status":"live","first_seen_at":"2026-10-21T14:25:35Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T23:48:54Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About the Role:\nYou will be responsible for delivering end-to-end technical solutions for the integration of CleverTap products with customer systems. The role involves conducting regular health checks for assigned customer accounts, proactively identifying and resolving technical issues, and ensuring seamless product adoption. You will engage directly with customers through calls to understand their business requirements, troubleshoot challenges, and provide effective solutions for their use cases. Additionally, you will collaborate closely with internal cross-functional teams to resolve complex issues, develop scalable solutions, and drive customer success and platform adoption.\nWhat will you do :\nPartnering with the Customer Success Team, to own the relationship with customers’ technical team for the assigned accounts.\n\nAssist with product integration, provide solutions to implement Use Case, ensure performance and data sanity.\n\nAttend customer queries, inquiries, tickets and resolve them to enable usage of CleverTap product by the client through the complete lifecycle.\n\nParticipate in technical discussions with the customer to identify use cases, technical enhancements in the product and provide actionable inputs to the internal teams (CS, Product, Engineering, etc.)\n\nDocument technical requirements create content, estimate schedules and timelines, goals/metrics, and customer objective key results and outcomes\n\nWhat are we looking for ?\nMust Have:\n4+ years of experience in Technical Support/Technical Account management/Technical Onboarding role\n1-2 years of hands-on experience in mobile and/or web application development.\n\nExcellent communication (written and verbal skills), able to take complex technical ideas and translate them to non-technical stakeholders to achieve the desired outcome\n\nWork internally to drive teams in order to create workable solutions for the client\n\nExperience with mobile development - any of the following Android, iOS, React Native\n\nGood to Have:\nExperience in a customer-facing role involving technical problem solving, product implementation, technical support in B2B SaaS, Mobile, API, or Web-based technologies.\n\nExperience with web development\n\nMeasures of Success:\nPlatform audits and health checks\n\nProduct adoption - breadth and depth\n\nWhy join us?\nBe a part of a global growth stage startup\n\nWork in a fast-paced, dynamic environment where your contribution matters\n\nYou are passionate about technology and its impact on the high growth mobile technology space\n\nInnovate at scale, with learning opportunities\n\nLearn More:\nGet to know us better before you apply!\nCheck out our product documentation, engineering blog, and customer stories to see how we work and what we value.\nCleverAI \nCleverTap Developer Documentation\nBlogs\nTesseractDB™\nCleverTap Product Demo\nValues\nAbout CleverTap:\nCleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.\nIts unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform - TesseractDB™, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.\nRecognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7-Eleven, Jio, and Grab, Carousell, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.\nBacked by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees across offices in the US, Europe, the Middle East, Asia, and LATAM.\nFor more information, visit https://clevertap.com/ or follow us on Linkedin and X. Join us in shaping the future of engagement.\nCleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.","description_format":"text","description_chars":4692,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing Automation","Customer & Retention Analytics"],"lifecycle":[{"event":"open","at":"2026-10-22T14:25:35Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":29,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/clevertap-manager-tam-bengaluru","json_url":"https://alion.io/job/clevertap-manager-tam-bengaluru.json","meta":{"generated_at":"2026-10-26T01:38:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2096,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":40947},"rest":"https://alion.io/mcp/rest/get_company?id=40947"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclevertap-manager-tam-bengaluru"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclevertap-manager-tam-bengaluru"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclevertap-manager-tam-bengaluru"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/clevertap-manager-tam-bengaluru\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclevertap-manager-tam-bengaluru"}]}