{"id":2519129,"url":"https://alion.io/job/clickpost-market-research-analyst","title":"Market Research Analyst","company":{"id":59332,"name":"ClickPost","domain":"clickpost.ai","url":"https://alion.io/company/clickpost","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"A","score":88,"open_postings":16,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":600000,"max":1200000,"currency":"INR","period":"year","gross":null,"usd_annual":12656},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Edge AI","optional":false},{"name":"Voice Agents","optional":false}],"status":"live","first_seen_at":"2026-10-14T07:15:03Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T20:39:00Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About ClickPost\nSince 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 600+ brands across India, Southeast Asia, the Middle East, and North America.\nThrough a single API, our platform manages tracking, exceptions, and returns across 700+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.\nAnd we're not standing still. We’re actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.\nWe process 50M+ shipments every month, helping brands reduce failed deliveries and “where-is-my-order” queries while converting more returns into exchanges.\nWe’re one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, along with a team that includes several ex-startup founders, make ClickPost a fast-moving and highly learning-oriented place to work.\nOur vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand’s growth.\nWhat You’ll Do\nAs a Market Research Analyst, you will support our Sales and Marketing teams by researching companies, markets, industries, and key decision-makers to generate actionable insights.\nConduct company and market research across the e-commerce, retail, and logistics industries.\nResearch and validate company-level and person-level information using multiple sources.\nBuild and maintain high-quality databases of companies, prospects, and market information.\nConduct detailed online research to identify relevant and verifiable information.\nTrack industry trends, competitors, market developments, and company offerings.\nProvide competitive intelligence and market insights to support Sales and Marketing initiatives.\nExplore and learn new research tools and technologies to improve the quality and efficiency of research.\nBuild and maintain best practices for market research and database management.\nRegularly update research databases to ensure information remains accurate and relevant.\nWhat We’re Looking For\n1-3 years of experience in market research, business research, lead research, or a similar role.\nExcellent Google/search skills and the ability to find relevant information quickly.\nStrong research and analytical skills with great attention to detail.\nGood understanding of the e-commerce, retail, SaaS, or logistics industry is a plus.\nExperience with research and data tools such as Lusha, Snov.io, Apollo, or similar platforms is a plus.\nStrong ability to verify information across multiple sources.\nGood communication skills and the ability to present research findings clearly.\nCuriosity to learn 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