{"id":168222,"url":"https://alion.io/job/clickpost-senior-product-manager","title":"Senior Product Manager","company":{"id":59332,"name":"ClickPost","domain":"clickpost.ai","url":"https://alion.io/company/clickpost","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"A","score":88,"open_postings":17,"ghost_share":0,"stale_share":0.471,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":58000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":37},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Edge AI","optional":false},{"name":"AI Agents","optional":true},{"name":"Voice Agents","optional":true}],"status":"live","first_seen_at":"2026-05-19T08:12:00Z","employer_posted_date":"2026-05-19","last_verified_at":"2026-10-19T07:33:52Z","board_verified":true,"closed_at":null,"days_open":153,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":152},"description":"Role: Senior Product Manager\nLocation: Bangalore\nType: Fulltime\nAbout us :\nSince 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.\nAnd we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.\nWe process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.\nWe're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.\nRole Overview:\nWe are seeking an experienced Senior Product Manager to lead innovation and drive the launch of new product lines in the E-commerce enabler space. The ideal candidate will be responsible for building and executing new initiatives and roadmaps, understanding market dynamics, and creating business cases for product opportunities. \nAdditionally, they will scale existing products, drive feature adoption, and enhance the overall product experience through data-driven insights and experimentation.\nWhat you will do :\nOwn the product roadmap for the pod end-to-end and from ideation to execution\nEnsure product scoping is done meticulously and diligently with detailed user stories and aligned timely with tech teams\nManage product launches end to end with beta customers and internal teams\nConduct customer interviews and gather insights to inform feature releases and customization requests.\nAdvocate for cross-sell and upsell opportunities to drive business growth.\nCollaborate with Engineering, Design, and customer facing teams to deliver exceptional user experiences.\nEstablish strong team culture and lead squad sprints, setting responsibilities, and reviewing deliverables.\nBuild a deep understanding of the product and industry and stay close to internal stakeholders\nRegularly connect with customers and competitors to gather insights on the market and customers’ needs\nMentor team members, hire new talent, and share learnings to elevate team performance.\nWhat You’ll Need to Succeed:\n5+ years of hands-on product management experience with team handling experience.\nA relentless growth mindset with a strong bias for action\nDemonstrated success in leading Enterprise/B2B product launches from concept to market.\nExcellent strategic thinking, prioritization, and long-term roadmap creation skills.\nIndustry experience and familiarity with AI, UI design, APIs, and web/mobile application architectures.\nIn-depth understanding of the E-commerce ecosystem, funnels, agile methodologies, and product documentation.\nComfortable with ambiguity, adept at transforming broad ideas into actionable plans.\nEmpathetic towards users and colleagues, creative, and enthusiastic about innovation.\nExcellent communication, presentation, and stakeholder management skills.\nBachelor’s or Master's degree in relevant field; preference for Computer Science background.\nIf you meet the qualifications and are passionate about driving product innovation in a dynamic environment, we encourage you to apply for this exciting opportunity to lead our product team.\nPerks & Benefits:\nWe are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.\nCompetitive salary package with performance-based bonuses.\nComprehensive health insurance coverage for you and your dependents.\nFlexible working hours with Hybrid work arrangement.\nGenerous vacation and time off.\nContinuous learning and professional development opportunities.\nEmployee assistance program for mental health and well-being support.\nSupportive and inclusive work culture promoting diversity and collaboration.","description_format":"text","description_chars":4688,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule","Generous vacation","Health insurance","Hybrid work","Insurance coverage","Professional development"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-05-19T08:12:00Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.317,"p_room":0.28,"age_days":152,"expected_fill_days":24,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/clickpost-senior-product-manager","json_url":"https://alion.io/job/clickpost-senior-product-manager.json","meta":{"generated_at":"2026-10-19T10:37:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7414,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59332},"rest":"https://alion.io/mcp/rest/get_company?id=59332"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclickpost-senior-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclickpost-senior-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclickpost-senior-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/clickpost-senior-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclickpost-senior-product-manager"}]}