{"id":4177013,"url":"https://alion.io/job/clicks-group-business-analyst-it","title":"Business Analyst (IT)","company":{"id":2916013,"name":"Clicks Group","domain":"clicksgroup.co.za","url":"https://alion.io/company/clicksgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Careers Interface","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T16:22:14Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T16:22:14Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About our company\nClicks Group\nIntroduction\nWe are looking to recruit a Business Analyst (IT) to work for Sorbet Group. The role will be office based at Woodmead, Sandton and will report to the IT Manager.\nJob description\nJob Purpose:\nBusiness Analyst drives the analysis, process finalisation, and resolution of process & technical issues. They run small projects or are responsible for portions of a large project and ensures that these are completed on time and within the budget. They will prepare or be involved in preparing the detailed level plan for their functional area and will pro-actively address issues that arise on projects.\nA Business Analyst performs a Team Leader role and ensures high quality service and high client satisfaction by demonstrating their high-level calibre and capabilities. They act as role models through their dedication to client service & problem solving. They invest time in the professional development of other staff and provide feedback to juniors for improvement.\nThey also assist in innovation and change by providing proposals & business cases for the roll-out of additional functionality.\nKey Performance Areas:\nDevelop (or assists with) the project plan for a project. This includes drafting the project plan (scope, deliverables, timelines and resources) and preparing individual work plans. • For assigned functional area, set priorities appropriately and ensures that work outputs are timely and of the highest quality leading to the implementation of the requirements on-time and on budget. • Lead the execution of assigned project tasks in areas of demonstrated competence. This includes facilitating meetings/task groups, tracking, and influencing task group progress, tracking project deliverables, etc. • Analyse the business processes, problems & opportunities. Define the solution. Demonstrate creativity and thought leadership and use your experience in substantiating the proposed solutions. Moves logically and creatively from facts to conclusions. • Gather and interpret requirements from the business, prepare for and contribute in the process design workshops, and in conjunction with technical resources, configure the system, demonstrate it, and gain acceptance from the business.\nDocument the Functional Specifications for business review & sign-off • Collaborate on the Technical Specifications in conjunction with the architect & developers to ensure the requirement is accurately met. • Define the success criteria for solution testing. Responsible for test scripts, business scenarios and SIT testing on projects and change requests. • Perform the system configuration, work with developers on any changes, test these, and assists users in testing cycles. • Prepare the Business Process Procedures, Functional Specifications, Test Scenarios, End-user documentation, and User manuals. • Ensure knowledge transfer happens to the users. • Use “SAP-standard” as methodology and the tools in the company • Work with required Implementation Partners to ensure seamless delivery of services. • Provide 2nd / 3rd line support. • Maintain and expand contact at senior levels in the organisation and build credible relationships with key personnel. • Continually develop your core skills, cross-functional expertise, and business knowledge based on accumulated experience. • Keep up to date with trends and opportunities in applications you are responsible for as well as in our industry. Understand the overall business objectives/needs and translate these into well-defined and justified proposals that describe the process(es) to use and includes deliverables, timelines and estimates of the costs and resources required.\nSkills:\n3PL interfacing & integration\nWriting Functional Specifications for business review & sign-off\nWriting Technical Specifications for Developers to follow\nWriting Test Specifications and executing testing against them\nKnowledge:\nBroader SAP knowledge in SAP products:\nSAP S4/HANA\nSAP Integration\nSAP Analytics Cloud (SAC)\nSAP Portal\nSAP Cloud for Customer (C4C)\nSAP Application Lifecycle Manager (ALM) / Solution Manager (SolMan)\nSAP Enable Now (SEN)\nKNAPP WMS\nPersonal Competencies:\nA Deliverer\nAnalytical\nProblem Solver\nSees the Big Picture\nInteracting and presenting\nAnalysing and interpreting\nCreating and conceptualising\nOrganising and Executing\nAdapting and Coping\nEnterprising and performing \nMinimum requirements\nMinimum Education & Qualification:\nRelevant IT qualification. (essential) \n3-year Degree/ Diploma or Honours Degree (strongly advisable)\nCertificate or Diploma in Business Analysis from industry recognised Training Institution (desirable).\nSAP Certifications\nExperience:\nEssential:\n7 to 10 years’ experience with at least 5 as a Business Analyst / SAP Functional consultant.\nExperience in Pharma, Logistics, or Wholesale & Distribution Industries\nDesirable:\nEnd user support experience.\nS4/HANA cloud experience.\n3 to 5 Years working in a Project Management environment.\n3 to 5 Years systems analyst experience or substantial business experience.\nN.B: We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us within 14 days from the closing date, please consider your application unsuccessful.","description_format":"text","description_chars":5254,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health & Wellness Products","Pharmacies","Pharmaceutical Distribution"],"lifecycle":[{"event":"open","at":"2026-11-12T16:22:14Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":4,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-12T18:39:10Z"},"pay":null,"html_url":"https://alion.io/job/clicks-group-business-analyst-it","json_url":"https://alion.io/job/clicks-group-business-analyst-it.json","meta":{"generated_at":"2026-11-12T18:39:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":39240,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2916013},"rest":"https://alion.io/mcp/rest/get_company?id=2916013"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclicks-group-business-analyst-it"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclicks-group-business-analyst-it"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclicks-group-business-analyst-it"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/clicks-group-business-analyst-it\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclicks-group-business-analyst-it"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4177013}},{"tool":"search_jobs","arguments":{"company":"clicksgroup.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4177013},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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