{"id":508523,"url":"https://alion.io/job/clipboard-tooling-program-manager-2","title":"Tooling Program Manager","company":{"id":66663,"name":"Clipboard","domain":"clipboardworks.com","url":"https://alion.io/company/clipboardworks","size_band":"501-1000","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":true,"listed_via":null,"ats_vendor":"Work at a Startup","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":97000,"max_usd":176000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":832},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-07T13:23:57Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-13T10:32:23Z","board_verified":true,"closed_at":null,"days_open":67,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":67},"description":"About Clipboard\nOur mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.\nFounded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.\nAbout the Role\nThe Technical Operations team is hiring a Tooling Program Manager to own and scale our internal automation and AI tooling portfolio. This is a senior individual contributor role with program-level ownership; you'll define the roadmap, drive delivery across multiple concurrent initiatives, and partner directly with Operations leadership to hit agent efficiency targets.\nThis role offers a path toward people management within 6-12 months, based on performance. Progression along this path will be driven by demonstrating strong delivery velocity, taking end-to-end ownership of the roadmap, and showing the ability to develop and hold junior team members accountable.\nWhat You’ll Do\nDefine and own the quarterly roadmap for AI and automation tooling, anchored to clear efficiency outcomes.\n\nTranslate ambiguous operational problems into scalable, systems-level solutions\n\nDrive end-to-end delivery across discovery, scoping, build, and launch keeping multiple complex initiatives on track\n\nSet and uphold a high execution bar by diving into the details, identifying issues early, and driving continuous improvement\n\nNavigate cross-functional dynamics across Ops, Engineering, and Product, proactively identifying friction and resolving it directly\n\nWhat We're Looking For\nTechnical Portfolio Thinking - You break down complex business problems and design systems-level solutions from first principles. You think in workflows, dependencies, and tradeoffs not just features.\n\nExecution Discipline - You have a clear model for excellent project execution from discovery through delivery. You know when to stay high-level and when to go deep, and you catch issues before they become blockers.\n\nStakeholder Influence - You communicate directly and effectively across functions. You identify misalignment early and resolve cross-functional challenges without unnecessary escalation.\n\nLeadership Trajectory - You’re motivated to grow into a people management role. You’ve mentored or supported others and care about raising the bar for the team, not just delivering your own work.\n\nNice to Have\nExperience building or scaling internal tooling in high-growth environments\n\nFamiliarity with AI-driven automation and its practical application to operational workflows\n\nBackground in Ops, Support, or CX, with a deep understanding of user needs and pain points\n\nHiring Process\nApplication\n\nCase Study\n\nCase Interview with one of our team members\n\nInterview with our Head of Core Services\n\nInterview with our Head of Operations\n\nFinal Culture Interview with one of our Executive Leaders\n\nQuick Note on Scammers:\nClipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here.","description_format":"text","description_chars":3553,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Freelance & Talent Marketplaces","Healthcare Staffing"],"lifecycle":[{"event":"open","at":"2026-09-07T13:23:57Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.652,"p_room":0.36,"age_days":65,"expected_fill_days":35,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/clipboard-tooling-program-manager-2","json_url":"https://alion.io/job/clipboard-tooling-program-manager-2.json","meta":{"generated_at":"2026-11-13T17:01:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34078,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":66663},"rest":"https://alion.io/mcp/rest/get_company?id=66663"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclipboard-tooling-program-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclipboard-tooling-program-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclipboard-tooling-program-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/clipboard-tooling-program-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclipboard-tooling-program-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":508523}},{"tool":"search_jobs","arguments":{"company":"clipboardworks.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":508523},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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