{"id":2785883,"url":"https://alion.io/job/clirnet-assistant-manager","title":"Assistant Manager","company":{"id":4442671,"name":"CLIRNET","domain":"clirnet.com","url":"https://alion.io/company/clirnet","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kolkata, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":24000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-09-30T11:33:44Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-18T07:23:32Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":17},"description":"Assistant Manager - User Engagement\nLocation: Kolkata (Work from Office) Type: Full-time, Permanent Reports to: VP, Global Operations Role type: Individual contributor\nAbout CLIRNET\nCLIRNET is a digital platform used by verified healthcare professionals across India for continuing medical education, clinical content, and peer discussion. Our users are practising doctors. They are time-poor, sceptical of marketing, and will only open something that helps them in clinic tomorrow morning.\nAbout the Role\nYou will own how a defined segment of our doctor base discovers, uses, and keeps coming back to CLIRNET - end to end.\nThis is not a role where a marketing automation tool does the thinking for you. We run on an in-house engagement stack. You bring the judgement: who to reach, with what, on which channel, and when. The platform executes it.\nIt is also not a generic CRM role. Half the job is knowing what doctors actually care about this week - a revised treatment guideline, a new drug approval, an NMC circular that changes how they practise - and turning that into a campaign that earns a click from someone who ignores most of what lands in their inbox.\nYou will report directly to the VP of Global Operations and work alongside two other engagement owners, each responsible for their own slice of the user base.\nWhat You'll Do\nOwn the user lifecycle for your segment Plan and run campaigns across WhatsApp, SMS, RCS, Email, and Push - from onboarding and activation through to retention and win-back. Decide the channel mix for each cohort rather than blasting everything everywhere.\nBring clinical relevance into every campaign Track specialty guideline changes, CDSCO and FDA drug approvals, major congress proceedings, NMC and state medical council circulars, and rulings that affect clinical practice. Translate these into content and campaigns segmented by specialty, seniority, and platform behaviour.\nBuild the logic that catches people before they drift Design trigger-based journeys across lifecycle stages so that dormant and at-risk doctor cohorts are picked up automatically, not discovered three months later.\nReactivate the dormant base Run structured win-back programmes for doctors who have gone quiet, and find out why they left in the first place.\nTest, read the data, adjust Run controlled tests on messaging, timing, subject lines, and CTAs. Work with delivery, open, and click-through data across channels. Kill what isn't working quickly and scale what is.\nTurn behaviour into product input You see engagement patterns before anyone else does. Convert them into clear, specific feedback for the Platform and Content teams.\nWork across functions Partner with content, design, and platform teams to ship what users actually respond to.\nWhat Success Looks Like\nWithin your first year, you are measurably moving:\nThe number of doctors actively engaging with the platform each month\nQuarterly active users as a share of the registered base\nRepeat visit rates - shifting occasional visitors into a weekly habit\nChannel click-through performance across WhatsApp, SMS, and Email\nReactivation of long-dormant accounts\nAverage session duration and total engaged time on platform\nWe will share specific targets during the interview process.\nWhat We're Looking For\nMust-haves\n3-5 years in CRM, lifecycle marketing, growth, or user engagement\nHands-on experience running multi-channel campaigns at scale - particularly WhatsApp, SMS, and Email. You should be comfortable with WhatsApp Business template approvals, quality ratings, and what actually drives utility template performance\nStrong analytical judgement. You can look at campaign and cohort data, work out what it means, and design the next experiment. Comfortable in Excel and reading dashboards\nAbility to work on an in-house platform - you bring the strategy and the segmentation logic, not a dependency on a particular vendor tool\nGenuine curiosity about the healthcare and medical space, and the discipline to keep up with it weekly\nClear written communication and the ability to work with content, design, and engineering without friction\nNice-to-haves\nBackground in healthcare, pharma, medical publishing, or medical education\nA life sciences, pharmacy, or medical qualification\nExperience marketing to professional or expert audiences rather than mass consumers\nWhy This Role\nYou report directly to the VP of Global Operations, own your segment outright, and see your campaigns reach doctors within days of designing them. There is no layer between your idea and the user.","description_format":"text","description_chars":4560,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-17T14:51:57Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.733,"p_room":0.75,"age_days":17,"expected_fill_days":21,"reasons":["conf:0","win:late"],"computed_at":"2026-10-18T07:41:59Z"},"pay":null,"html_url":"https://alion.io/job/clirnet-assistant-manager","json_url":"https://alion.io/job/clirnet-assistant-manager.json","meta":{"generated_at":"2026-10-18T07:41:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11477,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4442671},"rest":"https://alion.io/mcp/rest/get_company?id=4442671"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclirnet-assistant-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclirnet-assistant-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclirnet-assistant-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/clirnet-assistant-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclirnet-assistant-manager"}]}