{"id":3069467,"url":"https://alion.io/job/clixer-account-manager","title":"Account Manager","company":{"id":3906343,"name":"Clixer+","domain":"clixer.com","url":"https://alion.io/company/clixer-plus","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":5400,"max":8000,"currency":"SGD","period":"month","gross":true,"usd_annual":75144},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-22T00:00:00Z","board_verified":false,"closed_at":null,"days_open":15,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":15},"description":"Who You Are\nAt Clixer+, client relationships are our top priority. We’re looking for a dedicated and personable Account Manager who exudes professionalism and service excellence. You are presentable and well-spoken, and you carry yourself with confidence and grace. You have a passion for helping others, a strong sense of empathy, and a drive to provide exceptional customer service. You enjoy anticipating client needs, resolving issues promptly, and creating a positive, memorable customer experience. Your ability to communicate clearly, maintain composure under pressure, and build trust with clients sets you apart.\nObjectives of the Role\nServe as the main point of contact in all matters related to client concerns and needs\nBuild and strengthen client relationships to achieve long-term partnerships, connecting with key business executives and stakeholders\nMaintain accurate client records, keeping track of any contract updates and renewals\nLiaise and work between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs\nDevelop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients\nThe Role\nReporting to the Managing Director, you will\nHandle inquiries and requests from customers and address their needs\nDevelop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors\nStay on top of accounts, making sure customers receive services that are within their budget and meet their needs\nResponsible for keeping current customers satisfied and delivering exceptional customer service on a day-to-day basis\nCollaborate and meet regularly with internal team members to discuss progress and find new ways to improve business and to facilitate customer need fulfilment\nGenerate progress reports for clients and management within the company\nCommunicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders\nForecast and track key account metrics\nCollect and analyse data to learn about customer behaviour\nIdentify upsell, cross-sell, and renewal opportunities and communicate with the management regularly\nAct as a customer advocate with a focus on improving the buying experience\nMonitor and analyse customer’s usage of our product and solution\nResponsible for working with the Sales and management to onboard and integrate new customers and developing existing customer relationships\nWhat Requirements You Need\nDiploma or Bachelor’s Degree in Marketing, Business Administration, IT, Communications, Engineering or relevant field\nPossess minimum 4 years of account and customer experience as an Account Manager, Key Account Manager, Sales Account Manager, Customer Service Manager or relevant role, with knowledge in the IT sector is preferred\nHave strong network and cyber security in the enterprise and government sectors as well as in local IT market\nDemonstrate ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level\nProven ability to manage multiple account management projects at a time, while maintaining sharp attention to detail\nProven track record of meeting or exceeding quotas and receiving positive customer feedback\nSelf-motivated and able to thrive in a results-driven environment\nPossess bid management experience\nWe regret to inform that only shortlisted candidates will benotified. All applications will be treated with the strictest confidence.\nBy submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration. You may refer to the Company Privacy Policy at https://www.clixer.com/privacy for more info\nSkills\nNegotiation, Account Management, Cyber Security, Critical Thinking, Administration, IT knowledge, Attention to Detail, Advocate, Presentation Skills, Customer Service","description_format":"text","description_chars":4082,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Infrastructure & Networking Services","Information Security"],"lifecycle":[{"event":"open","at":"2026-10-22T08:29:30Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.807,"p_room":0.9,"age_days":15,"expected_fill_days":26,"reasons":["seen:15","win:mid"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":75144,"is_top_pay":false},"html_url":"https://alion.io/job/clixer-account-manager","json_url":"https://alion.io/job/clixer-account-manager.json","meta":{"generated_at":"2026-11-06T15:58:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29729,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3906343},"rest":"https://alion.io/mcp/rest/get_company?id=3906343"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fclixer-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fclixer-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fclixer-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/clixer-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fclixer-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3069467}},{"tool":"search_jobs","arguments":{"company":"clixer.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3069467},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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