{"id":1310755,"url":"https://alion.io/job/cloud-carib-summer-internship","title":"Summer Internship","company":{"id":2367013,"name":"Cloud Carib","domain":"cloudcarib.com","url":"https://alion.io/company/cloudcarib","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"D","score":45,"open_postings":11,"ghost_share":0.909,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-03T05:45:00Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Nassau, Bahamas"],"countries":["BS"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":77000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":263},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-06-19T00:00:00Z","employer_posted_date":"2026-06-19","last_verified_at":"2026-10-04T00:26:30Z","board_verified":true,"closed_at":null,"days_open":107,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":106},"description":"Job Purpose\nCloud Carib is seeking a motivated and technology-driven Summer Intern to join our Command & Control Centre (C3). This internship provides students and recent graduates with hands-on exposure to a Managed Services Provider (MSP) environment, working alongside Systems Engineers and technical support professionals.\nThe Summer Intern will assist with service desk operations, monitoring activities, documentation, and administrative support functions while gaining practical experience in IT operations, cloud technologies, cybersecurity, networking, and customer support. This role is designed to provide meaningful learning opportunities and professional development within a fast-paced technology environment.\nKey Responsibilities\nAssist the C3 team with monitoring and managing service requests and incidents.\nSupport Systems Engineers with basic troubleshooting, research, and documentation activities.\nAssist with ticket administration, updates, categorization, and record keeping within the ticketing system.\nMonitor system alerts and escalate issues to the appropriate team members as directed.\nParticipate in customer support activities under the supervision of senior team members.\nAssist with preparing reports, knowledge base articles, and technical documentation.\nObserve and participate in operational meetings and team discussions.\nSupport inventory tracking, asset management, and other operational projects as assigned.\nMaintain confidentiality and professionalism when handling customer and company information.\nPerform other duties and special projects as assigned by the C3 Manager.\nLearning Opportunities\nThroughout the internship, participants will gain exposure to:\nIT Service Management (ITSM) processes\nHelp Desk and Service Desk Operations\nCloud Computing Technologies\nCybersecurity Fundamentals\nNetworking Concepts\nVirtualization Technologies\nCustomer Support Best Practices\nEnterprise Monitoring and Alerting Tools\nTechnical Documentation Standards\nQualifications\nCurrently enrolled in or recently completed a degree, diploma, or certification program in Information Technology, Computer Science, Cybersecurity, Computer Engineering, or a related field.\nStrong interest in pursuing a career in Information Technology.\nBasic understanding of computer hardware, software, networking, and operating systems.\nStrong communication and interpersonal skills.\nExcellent organizational skills and attention to detail.\nAbility to learn quickly and work effectively in a team environment.\nPositive attitude, professionalism, and willingness to take initiative.\nMust be authorized to work in The Bahamas.\nPreferred Qualifications\nExposure to Microsoft Windows, Microsoft 365, networking, or cloud technologies.\nParticipation in technology clubs, projects, competitions, or personal technical initiatives.\nPursuing or interested in industry certifications such as CompTIA A+, Network+, Security+, Microsoft Fundamentals, or similar.\nWhat You'll Gain\nHands-on experience in a real-world IT operations environment.\nMentorship from experienced Systems Engineers and technical professionals.\nExposure to enterprise technologies and customer environments.\nProfessional development and career guidance.\nOpportunity to build technical and workplace skills applicable to future technology careers.","description_format":"text","description_chars":3315,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"Bahamas","iso":"BS","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Data Centers & Colocation","Information Security"],"lifecycle":[{"event":"open","at":"2026-09-26T16:01:38Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.109,"p_room":0.28,"age_days":106,"expected_fill_days":22,"reasons":["conf:29","stale_co","ghost","win:tail","crowd:junior"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/cloud-carib-summer-internship","json_url":"https://alion.io/job/cloud-carib-summer-internship.json","meta":{"generated_at":"2026-10-04T01:28:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1922,"day_limit":5000,"remaining_today":3078,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}