{"id":1550568,"url":"https://alion.io/job/cloud-sara-technologies-senior-fullstack-engineer","title":"Senior Fullstack Engineer","company":{"id":3798317,"name":"Cloud Sara Technologies","domain":"saratechnologies.co.in","url":"https://alion.io/company/cloud-sara-technologies","size_band":"51-200","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India","Hyderabad, India","Chennai, India","Mumbai, India","Ahmedabad, 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involves ServiceNow integration defect resolution, production triage, development, automated testing, release management, and general full-stack maintenance.\n🔹 Key Responsibilities\nSupport / Triage / Defects\nHandle L2 support and escalation tickets.\nTroubleshoot ServiceNow platform and integration issues.\nResolve L3 defects involving:\nServiceNow ITSM/CMDB\nFlow Designer\nScripted REST APIs\nGlideRecord / server-side scripting\nOAuth2 integrations\nPerform root-cause analysis for production incidents and integration issues.\nProduct Development\nReview peer code across ServiceNow and full-stack applications.\nDevelop automated tests using Python and Playwright.\nPerform API testing using Postman and data validation using SQL.\nManage test cases using Qase.\nUse AI-assisted tools such as Claude, Codex, or similar tools for QA automation.\nSupport release management and CI/CD using GitHub Actions.\nMaintain ServiceNow Update Sets/XML exports and release documentation.\nCustomer Engineering\nSupport customers in diagnosing technical issues.\nTroubleshoot ServiceNow integration problems.\nHandle general technical maintenance as a full-stack developer.\n🔹 Required Skills\nServiceNow\n6+ years hands-on ServiceNow development\nFlow Designer\nScripted REST APIs\nBusiness Rules\nGlideRecord / Server-side scripting\nITSM\nCMDB\nOAuth2 integrations\nServiceNow CI/CD\nFull Stack\nReact.js\nTypeScript\nJavaScript\nREST APIs\nAPI-driven backend development\nQA / Automation\nPython\nPlaywright\nAutomated testing\nPostman\nSQL\nQase\nDevOps\nGit\nGitHub\nGitHub Actions\nCI/CD\nRelease management\n🔹 Preferred Qualifications\nServiceNow CSA / CIS certifications\nSemantic versioning and release/changelog practices\nCustomer-facing support experience\nOn-call support experience\n🔹 Tools & Technologies\nGitHub | JIRA | ServiceNow | Qase | Postman | Playwright | Python | React | TypeScript \nSkills\nReact.js, TypeScript, SQL, PostgreSQL, Express, 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