{"id":74588,"url":"https://alion.io/job/cloud-software-group-senior-director-security-technology-specialist-2","title":"Senior Director, Security Technology Specialist","company":{"id":8307,"name":"Cloud Software Group","domain":"cloud.com","url":"https://alion.io/company/cloud-software-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":11,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":129000,"max_usd":267000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false}],"status":"live","first_seen_at":"2026-06-08T00:00:00Z","employer_posted_date":"2026-06-08","last_verified_at":"2026-11-10T03:34:11Z","board_verified":true,"closed_at":null,"days_open":155,"trust":{"level":"stale","repost_count":1,"flags":["stale"],"days_open":155},"description":"As a Lead Product Specialist you will use your knowledge and experience to work with customers to better understand their needs and challenges and map them to capabilities across our products and services. You’ll work closely with the Cloud Software Group (CSG) field teams and provide hands-on product expertise to a variety of customer segments, including many Fortune 100 & 500 customers, to deliver technical outcomes that help drive the successful adoption and expansion of our solutions. As a specialist, you’ll focus on new and advanced capabilities of our products as well as use cases to help support expanding the customer’s journey with CSG. As part of the Product Specialist team you’ll work with Account Technology Strategists, Account Executives, SolutionEnterprise Architects, Customer Success and Field CTOs to establish a shared vision with our customers and help them achieve their strategic goals.\nRole Responsibility:\nDeliver subject matter expert knowledge on designated specialist focus areas and establish yourself as a trusted advisor within the customer to accelerate time to value\n\nDeliver complex, customized demonstrations and proof of value that highlight the outcomes that can be delivered\n\nNavigate technical decision points, architecture, and technical strategy to aid in the adoption and expansion of products and services\n\nSupport a successful hands-on technical onboarding experience by managing readiness and assisting with the initial configuration to adopt new products and services\n\nBuild awareness of products and features and help remove barriers to adoption\n\nCollaboration with cross-functional teams within the Cloud Software Group including Account Executives, Account Technical Specialists,, Demo Center team, Enablement, and Solution Architects\n\nCollaborate with Product Management to provide bi-directional feedback to and from the PM team to influence product roadmap and provide valuable customer feedback\n\nHelp drive awareness into the field technical teams on product specialties including new technical capabilities, new tech previews, customer use cases, and success stories\n\nDelivering value throughout the life of the subscription by supporting the accounts teams, driving deep solution awareness\n\nHave good communication skills, consistently communicating status, next steps, risks, etc. to both internal and external stakeholders\n\nSupport emerging technical needs, working to uncover use cases and customer success stories to share with the field\n\nContribute to internal initiatives to deliver webinars, presentations, and the creation of reference architectures, Techzone guides, etc. to aid onboarding and adoption of new technologies within the field and our customer accounts\n\nBasic Qualifications:\nBachelor’s degree in a technical domain, including but not limited to Computer Science, Engineering IT, or equivalent experience is required experience\n\n8 + years in a high-tech customer-facing role (Professional Services, engineering, systems administrator, sales engineering, or consulting)\n\nHigh level of specialized knowledge of Cloud Software Group products, including Citrix and NetScaler\n\nAzure, AWS or Google Cloud Certifications are a plus\n\nAbility to effectively deliver and implement technical projects across multiple simultaneous engagements in a customer-facing capacity\n\nExcellent oral, written skills and presentation skills\n\nAn excellent customer service demeanor and able to engage with different levels of audiences\n\nAbout Us:\nCloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.\nCloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. 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