{"id":748546,"url":"https://alion.io/job/cloud-solutions-site-reliability-engineer","title":"Site Reliability Engineer","company":{"id":674478,"name":"Cloud Solutions","domain":"cloudsolutions.lk","url":"https://alion.io/company/cloud-solutions-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colombo, Sri Lanka"],"countries":["LK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Apache Kafka","optional":false},{"name":"Linux","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-05-21T09:16:08Z","employer_posted_date":"2026-05-21","last_verified_at":"2026-11-04T16:25:21Z","board_verified":true,"closed_at":null,"days_open":167,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":166},"description":"We are seeking a skilled Site Reliability Engineer to join our team. The ideal candidate will enhance our operational capabilities and ensure high availability, reliability, and performance of our systems and services. You will collaborate closely with development teams to build and maintain scalable infrastructure and resolve issues efficiently.\nResponsibilities:\nTaking ownership of customer issues reported and seeing problems through to resolution.\n\nResearching, diagnosing, troubleshooting, and identifying solutions to resolve system issues.\n\nInvestigating application faults, identifying network slowness.\n\nPerforming troubleshooting on all programs when required.\n\nFollow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.\n\nFollow up with clients to ensure their IT systems are fully functional after troubleshooting.\n\nPrioritize and manage several open issues at one time.\n\nDocument technical knowledge in the form of notes and manuals.\n\nRequirements\nQualifications:\nAbility to prioritize and diagnose customer issues.\n\nKnowledge in resolving customer queries.\n\nAbility to clearly communicate important application feedback to relevant stakeholders.\n\nProficiency in documenting technical knowledge and processes.\n\nKnowledge on Oracle, MongoDB, and basic network configuration.\n\nKnowledge on Kafka, JIRA, Linux and .Net.","description_format":"text","description_chars":1377,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-09-11T14:57:15Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.191,"p_room":0.28,"age_days":166,"expected_fill_days":25,"reasons":["conf:4","win:tail","crowd:"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/cloud-solutions-site-reliability-engineer","json_url":"https://alion.io/job/cloud-solutions-site-reliability-engineer.json","meta":{"generated_at":"2026-11-04T16:40:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25438,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":674478},"rest":"https://alion.io/mcp/rest/get_company?id=674478"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcloud-solutions-site-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcloud-solutions-site-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcloud-solutions-site-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cloud-solutions-site-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcloud-solutions-site-reliability-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":748546}},{"tool":"search_jobs","arguments":{"company":"cloudsolutions.lk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":748546},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}