Infrastructure Administrator

At cloudatus, we help customers drive technical solution design, development, deployment and support them alongside their cloud journey. As an all-cloud service and consulting provider for midsize and large enterprises, at cloudatus we speak cloud fluently: IaaS, PaaS, SaaS… - you name it.

We seek new talents to join our engineering teams to advance our international projects, where we build on collective competence and configure different types of infrastructure: cloud based, hybrid, on-premises.

As an Infrastructure Administrator, you will be responsible for the day-to-day administration, support, monitoring, and maintenance of server and infrastructure environments across on-premises and cloud platforms. You will help ensure stability, availability, and operational continuity of core infrastructure services in a managed services model. This role combines hands-on administration, troubleshooting, patching, backup, documentation, and close cooperation with Service Desk, infrastructure teams and customers in an ITIL-aligned environment.

At cloudatus, you will:

• Administer and maintain on-premises and cloud-based infrastructure environments

• Support server, storage, virtualization, backup, and monitoring solutions in production environments

• Perform routine maintenance, patching, updates, and configuration changes in line with operational procedures

• Troubleshoot incidents and infrastructure-related issues to restore services and minimize downtime

• Create and maintain clear technical documentation, configuration records, and operational knowledge base materials

• Work closely with Service Desk and other technical teams to ensure effective ticket handling and escalation

• Support continuous improvement of infrastructure services and operational standards

Required technical and professional expertise:

• Very good knowledge of the on-premises infrastructure based on Windows Server technologies (Active Directory, File Server, Certificate Services etc.)

• Strong background in configuration and management of min. one virtualization platform (VMware, Hyper-V, Proxmox)

• Hands-on experience with backup and monitoring solutions

• Experience in servers/application/databases migration

• Knowledge of Azure public cloud

Nice to have:

• Familiarity with administration of Linux based operation systems

• willingness and readiness to communicate directly with customers while handling and resolving support requests

• a customer-focused, problem-solving mindset, with the ability to understand and empathize with the customer's perspective

• patience, attention to detail, and composure in high-pressure or crisis situations

• experience working in an SLA-driven support or managed services environment

• familiarity with ITIL-based incident, request, change, and escalation processes

• German language skills

This role requires collaboration with customers from all around the world, therefore fluency in English is required (minimum B2 level). German language will be a huge plus.

Benefits:

• B2B or employment contract

• Working with latest technologies

• Industry leading healthcare and comprehensive medical coverage (Luxmed)

• Opportunities to enhance your qualifications (MS certifications, Udemy courses, etc.)

• Customizable 1-on-1 English or German lessons

• Modern computer equipment

• Opportunities to network and connect (get-togethers, team-building events)

• Employee referral programme

• Flexible working schedule

Location:

• 100% remote

Take your expertise to new heights and gain the most in-demand skills.

Sounds like a fit? Let's talk.